Lead Housekeeper/Administrative Assistant - Waasigan Transmission Line ProjectDexterra Group • Thunder Bay, ON, CA

Lead Housekeeper / Administrative Assistant - Waasigan Transmission Line Project

Dexterra Group • Thunder Bay, ON, CA

24 days ago

Job type

Full-time

Job description

Job Description

WHAT'S THE JOB?

The Lead Housekeeper / Administrative Assistant is a hands-on leadership role responsible for supporting the housekeeping and janitorial teams while assisting with administrative, guest service, and dining operations. This role ensures the cleanliness, safety, and smooth functioning of the camp through active supervision, mentorship, and direct operational support. The successful candidate will lead by example, promote a strong safety culture, and contribute to a positive guest and team experience.

The position involves a remote work lifestyle in a camp setting with the following amenities :

All meals and accommodations are provided
Travel is provided to and from the site locations from designated locations in the Thunder Bay, Dryden and surrounding area
Private room with cable television
Access to Wi-Fi
Access to laundry facilities and detergents
Access to a gym and common areas

Key Responsibilities :

Housekeeping & Janitorial LeadershipSupervise and work alongside housekeepers and janitors to maintain cleanliness standards in guest rooms, washrooms, common areas, and facilitiesConduct daily inspections and provide coaching to ensure compliance with company standardsAssist with deep cleaning, inventory management of linens and supplies, and waste disposalMonitor and report maintenance issues promptly

Administrative & Guest ServicesAssist with guest check-ins, check-outs, and luggage handlingOperate and maintain the camp reservation system (e.g., Camp Logistiks)Prepare and submit daily / weekly reports related to occupancy, housekeeping, and inventorySupport the Camp Manager with scheduling, payroll input, and training records as needed

Dining & Service SupportAssist General Helpers during meal service periods to stock, clean, and maintain the dining room and service areasEnsure dining areas meet hygiene and presentation standardsHelp with setup and breakdown of special events or group functions

Safety Leadership & ComplianceActively promote and participate in the Don’t Walk By programReview and verify Field Level Hazard Assessments (FLHAs) and Job Hazard Analyses (JHAs)Ensure all team members follow WHMIS, PPE, and safe work proceduresLead by example in all safety practices and emergency procedures

Training & DevelopmentCoach, mentor, and develop housekeeping and janitorial staffConduct onboarding for new team members and ongoing training in cleaning standards, safety, and customer serviceSupport performance management and corrective action processes under the direction of the Camp Manager

Physical Demands :

Frequent standing, walking, bending, lifting (up to 50 lbs), and carrying

Extended periods of indoor and outdoor work in various weather conditions

Use of cleaning equipment and chemicals with appropriate PPE

Ability to work 12-hour shifts in a rotational schedule

Working Conditions :

Remote camp environment with shared accommodations

Exposure to cleaning chemicals, variable temperatures, and high-traffic areas

Fast-paced, team-oriented setting with occasional high-pressure periods

Qualifications

WHO ARE WE LOOKING FOR?

Qualifications & Skills :

Minimum 3 years of experience in housekeeping, janitorial, or hospitality supervision

Experience with reservation systems and basic administrative / reporting tasks

Strong understanding of safety programs (FLHA, JSA, WHMIS, Don’t Walk By)

Excellent communication, leadership, and mentoring skills

Ability to work hands-on and support multiple departments

High school diploma or equivalent; hospitality or safety certification an asset

Proficiency in English; additional language skills beneficial

Core Competencies :

Safety-First Mindset – Leads by example, promotes safe behaviors, and ensures compliance

Team Leadership – Coaches, motivates, and develops staff to meet company standards

Operational Flexibility – Willing to assist in housekeeping, admin, and dining as needed

Attention to Detail – Ensures high standards of cleanliness, reporting, and guest service

Initiative & Problem-Solving – Proactive in identifying issues and implementing solutions

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Waasigan Transmission • Thunder Bay, ON, CA

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