Intermediate/Senior Field Tech

Job Description

Job Description

Responsibilities:

• Primary responsibility will be to perform trouble shooting, electrical / fluid testing, repairs and fluid services of transformers, rectifiers, regulators and high voltage components. This is specific to the Transformer Services Division. Complete incoming, visual inspection for electrical and mechanical defects.
• Troubleshoot, test, maintain, redesign, rebuild, retrofit, and/or repair electrical equipment. Equipment may include but not limited to transformers, switchgear and/or breakers on Customer site(s). Equipment will vary by location but may include but not limited to transformers, low or medium voltage circuit switchgear, and breakers, Protection Relays, MCCs, UPS and Battery systems, Earth Resistivity and Ground Grid Testing, disconnect and load break switches.
• Complete test reports to Company and Customer standards and timelines.
• Demonstrate a continual effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively with other departments to provide a quality and seamless operation.
• Communicate PM, Manager or other designee for effective problem resolution and transfer of pertinent information on jobs in process and complete.
• Maintain strong client relationships, prepare project estimates, expand project work scopes and assist in negotiating extra charges.
• Ability to walk through customers’ sites, inspect problem(s) & report problem(s) to Sales and Project Management.
• Help manage the on-going schedule and travel planning to facilitate timely response to customers.
• Work may require flexible hours, weekends, holidays, and night work. Must be available for out-of-town work.
• Mentor and train Field Techs as directed.
• Work with members of a team to effectively complete work assignment. Receive information from team members and/or leadership regarding customer needs and product requirements and utilize this information to effectively complete jobs.
• Maintain a neat and orderly work area; Observe all company, local, and federal safety rules, location and company best practices, and company policies and procedures.
• Other duties as assigned.

Required Experience and Qualifications:

• Diploma in Electrical Engineering Technology or electrical journeyman electrician with minimum 2-3 years of experience in an industrial setting.
• Preferred certifications or designations include CET, ASTT, Journeyperson Electrician, FSR-A/B
• Knowledge of various industry standards such as: CSA, NETA, IEEE, NFPA
• Preferred experience with most of the following or similar: switchgear, transformers, breakers, relay testing, oil testing, performing start-up on switchgear up through 500kV class, etc.
• Must be able to work safely and adhere to all electrical safety procedures.
• Good theoretical understanding of electricity and a good aptitude for problem solving.
• Effectively communicate verbally and in writing with customers and peers.
• Dependable and responsible with good judgment and organizational skills.
• Good customer service, time management and follow-up skills.
• Work effectively with customers, peers and management to resolve client issues.
• Strong computer skills with working knowledge of Windows and Microsoft Office- use of Internet for standards/products/manufacturer research
• For positions that utilize a company vehicle, will be required to have a valid Class 5 driver’s license.

Who We Are

RESA Power is a dynamic, people first organization that prides itself on being the employer of choice in its industry! RESA is fortunate to have an extraordinarily talented group of people who take pride in everything they do! RESA Power has locations throughout the United States & Canada. We are a trusted service provider committed to ensuring the safety, performance, and compliance of electrical distribution systems. With a track record of long-term partnerships and excellence in customer experience for nearly a decade!

Our Mission

Ensure reliable and safe mission-critical power across our customers’ electrical infrastructure lifecycle.

Our Vision

To be the premier, first-choice, trusted provider in the US and Canada for critical power services and products by delivering the best customer and employee experience in the industry.

Core Cultural Competencies

We do it right

• We pride ourselves on our integrity and expertise. We don’t cut corners.
• You perform job responsibilities safely, efficiently, and thoroughly all day, every day.
• You conduct yourself professionally, ethically, and honestly.
• You display sound judgment and decision-making skills. You avoid choosing courses of action that assume unreasonable risk to yourself or the Company.
• You are on time and preplan time off.
• You produce a quality product.

We are customer driven

• Our number one concern is our customer and our long-term relationships with them prove our dedication.
• You approach job responsibilities with enthusiasm, professionalism, and in a customer focused manner.
• You promote goodwill by handling all contacts (example: coworkers, management, vendors, customers, etc.) with respect, courtesy, cooperation, attentiveness and follow instructions from management.

We focus on growth

• We are dedicated to growing the company and our employees.
• You understand and apply your knowledge of techniques, policy, procedures, equipment, and skills involved in the job.
• You seek out new assignments and assume additional duties.
• You seek to expand your abilities (certifications, continuing education, OTJ experience, etc.).

We solve problems

• Every day is different, so we need to be innovative, decision makers, flexible and adaptable.
• You efficiently and thoroughly complete assignments.
• You perform work assignments independently.
• You propose new ideas and find better ways of doing things.

We get it done

• We are efficient, reliable and no nonsense. We work hard, but we also play hard.
• You follow through on commitments in a timely way.
• You produce easily understandable and accurate reports that meet customer and/or Company expectations.
• You actively listen. You seek advice and help as appropriate.
• You can effectively deliver messages to a variety of individuals (RESA employees, vendors, customers, etc.).

We build strong relationships

• Our leaders are servant leaders. We provide you with the support of a well-run company, but the connectedness of a family. We collaborate with each other and our customers.
• You collaborate to create the best solutions for each other and our customers.
• You build strong relationships within the team, across RESA departments and locations and with customers and vendors.

Additional Information

Travel: Up to 50% travel. Varies depending on project and customer needs.

Compensation: $49.90-$66.37

Physical Demands: Lifting a maximum of 50lbs on a daily, crawling, climbing, standing for long periods of time, and working in non-ideal conditions.

RESA Power is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status.