Job Description
JOB SUMMARY
The Quality Control Coordinator who is referred to as Drug Safety Mailbox Administrator reporting to the Manager, Drug Safety and Pharmacovigilance Operations is responsible for primarily triaging and managing the Pharmacovigilance email inbox daily, ensuring timely and appropriate management of all communication received in the centralized PV mailbox.
The incumbent will represent the Patient Support Services Department at Bayshore Specialty Rx, both internally and externally and be instrumental in ensuring compliance with Pharmacovigilance Contractual Obligations, Canadian Adverse Event reporting guidelines, Good Pharmacovigilance practices and Medical Information practices.
Pay Range: $42,300 - $52,900
DUTIES AND RESPONSIBILITIES
• Manage Pharmacovigilance (PV) inbox and conduct follow ups as required.
• Help set regarding emails as required.
• Identify, triage, and route all incoming communication (internal and external) to the appropriate team members as per program/product assignment.
• Assess date of awareness and assign due date of all incoming drug safety reports.
• Assign safety cases to team members as per program/product alignment.
• Review safety source documents and conduct follow-up for additional information from the initial reporter and fill in gaps as necessary.
• Assist the Drug Safety and Medical Information (DSMI) team with CRM data entry as needed.
• Assist the DSMI team with other Pharmacovigilance related duties as needed.
• Support with PV audit requests.
• Build excellent rapport with the internal and external customers.
• Complete other departmental tasks as assigned.
• Maintains confidentiality of patient, client, and corporate information at all times.
• Employee will maintain relevant level of knowledge of GDP (Good Documentation Practices), Health Canada GVP (Good Pharmacovigilance Practices), Health Canada Adverse Event Reporting guidelines, as appropriate to their hired role which is to be provided at time of hire and on an as needed basis. With this knowledge the employee will perform the work as required by their assigned function and will be provided with regular updates as required.
• Adheres to Bayshore’s Policies and Procedures.
Job Qualification
QUALIFICATIONS
EDUCATION
• High School Diploma or Post High School Certification or College Diploma.
EXPERIENCE
• Experience working with data entry portals and applications an asset.
OTHER SKILLS AND ABILITIES
• Knowledge of local Pharmacovigilance requirements and principles.
• Knowledge of Health Canada guidelines on Reporting Adverse Reactions for Marketed Health Products.
• Excellent written and verbal communication skills.
• Excellent organizational skills and attention to detail.
• Flexible, adaptable, and able to work under pressure.
• Demonstrated initiative and accountability and be able to work under minimal supervision.
• Excellent customer service skills – ability to handle internal and external stakeholder queries.
• Team Player with ability to function in a multi-disciplinary environment and promote collaboration.
• Proficiency with Microsoft Office suite (Outlook, Word, Excel and PowerPoint).
• Bilingual (English/French) is an asset
Quality Control Coordinator • Markham, ON
Join us to build a more rewarding financial future for all Canadians.At Neo, we’re on a mission to build a more rewarding financial future for all Canadians.Life at a rapidly scaling tech startup i... Show more
It’s your time! Be part of a successful Company where you can grow your career and be rewarded and recognized for your contributions.North America’s leading apparel retailers operating over 750 sto... Show more
Our client, a large general contractor, is seeking a.Vancouver, British Columbia or Toronto, Ontario.Responsibilities of the Quality Manager:.Implement and maintain the Project Quality Management S... Show more
Finance Quality Control & Advisor Support Specialist (Part-Time, Hybrid).Hybrid, Home-based | Markham Office.Onvigo is a Canadian owned and operated host agency with a twist.Not only are we dedicat... Show more
Senior Quality Control Associate – Scarborough, ON.Our client is a dynamic and growing Canadian manufacturing and co-packing organization, committed to high-quality production standards and operati... Show more
CSN Collision safely repairs more than 200,000 vehicles a year helping Canadians get back on the road with the trust and comfort of knowing their vehicle has been returned to like new condition.Sin... Show more
Ready for your next challenge? Join us at CRH Canada! We’re 100 years strong; together we can reinvent the way the world is built.Recognized as one of Greater Toronto's Top Employers and one of Can... Show more
We are looking for an inventory control coordinator to support all aspects of our company & operations.The inventory control coordinator responsibilities include providing operational support to bu... Show more
We are seeking a highly organized and detail-oriented RMA Coordinator to join our team.The ideal candidate will manage the return of defective or damaged products, ensuring efficient and accurate p... Show more
Elevate your career as a Specifications Coordinator in North York, ON.This hybrid position focuses on technical documentation for major transit infrastructure projects within the engineering and co... Show more
A food manufacturing company in Canada is seeking a Quality Control (QC) Technician.The role focuses on ensuring compliance with quality and food safety standards.Responsibilities include monitorin... Show more
A leading packaging solutions company in Toronto seeks a dedicated professional to provide technical support to the management and plant personnel.Your role will involve conducting statistical eval... Show more
Launch your career as a Quality Control Associate I in the revolutionary field of cell and gene therapy.Utilize your skills to support crucial quality control initiatives that bring innovative trea... Show more
Are you a detail-oriented professional with experience in complex scheduling and cost control processes? As a Project Controls Coordinator, you will support our project controls program, ensuring t... Show more
Come help build the future, where our work makes the world work!.Reporting to the Quality Director/Manager, the Quality Control Coordinator is responsible for implementing and maintaining the Proje... Show more
Get AI-powered advice on this job and more exclusive features.Shine Talent Solutions provided pay range.This range is provided by Shine Talent Solutions.Your actual pay will be based on your skills... Show more
Audit, Compliance & Inspections.Monday to Friday, 40 hours per week.Assists Supervisor, Construction Inspection in assigning and monitoring inspection staff for various projects.Assists the project... Show more
We are seeking a highly organized and detail-oriented RMA Coordinator to join our team.The ideal candidate will manage the return of defective or damaged products, ensuring efficient and accurate p... Show more
We are currently recruiting for a Quality Control Inspector I.This part‑time position is based in Markham, Ontario.The Site Quality Inspector provides field‑based Quality Assurance support during c... Show more
Pre-Delivery Inspection (PDI) Coordinator.The Pre-Delivery Inspection Coordinator will be responsible for monitoring quality assurance objectives during the Pre-PDI and PDI process.At Fitzrovia, we... Show more
