service desk analystGovernment of Canada • Oshawa, Durham Region, CA
service desk analyst
Government of Canada • Oshawa, Durham Region, CA
2 days ago
Job type
- Full-time
Job descriptionReport on the performance of computer systems and networks Respond to users experiencing difficulties with computer Consult user guides, technical manuals and other documents to research and implement solutions Provide advice and training to users in response to identified difficulties Collect, organize and maintain a problems and solutions log for use by other technical support analysts Supervise other technical support workers in this group Provide business systems, network and Internet support to users in response to identified difficulties Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software Perform Web-server backup and recovery operations Manage incidents Bondable Efficient interpersonal skills Excellent oral communication Organized Team player Ability to multitask
Overview Languages
English
Education
- College / CEGEP
Experience
1 year to less than 2 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities Tasks
Additional information Security and safety
Personal suitability
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Service Desk Analyst • Oshawa, Durham Region, CA
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