Overview Languages
English
Education
Experience
1 year to less than 2 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities Tasks
Report on the performance of computer systems and networksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified difficultiesCollect, organize and maintain a problems and solutions log for use by other technical support analystsSupervise other technical support workers in this groupProvide business systems, network and Internet support to users in response to identified difficultiesSet up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate softwarePerform Web-server backup and recovery operationsManage incidentsAdditional information Security and safety
BondablePersonal suitability
Efficient interpersonal skillsExcellent oral communicationOrganizedTeam playerAbility to multitask#J-18808-Ljbffr