Senior Infrastructure Analyst, IT

Senior Infrastructure Analyst, IT

We are looking for an enthusiastic, experienced IT professional to join our team! Reporting to the VP HR & Administration the Senior Infrastructure Analyst will ensure that AltaSteel’s 24/7 365-day business operations and processes are executed effectively and efficiently. The ideal candidate should have experience implementing, supporting and maintaining a reliable information technology network, server and storage structure. Working as part of the IT team, the successful candidate will be able to take ownership of the networking and telephony infrastructure – while also assisting team members with the other elements.

Responsibilities

• Compliance with safety policies and completion of required safety observations
• Managing and maintaining of network environment and server infrastructure
• Manage, maintain and administrate operational camera systems, routers, switches, firewalls, Local Area Networks, Virtual Private Network and Wireless Network
• Documenting processes/Updating infrastructure drawings and documentation
• Maintain accurate information of all IT Infrastructure components and assets
• Architecture and management of Active Directory (AD), DHCP, DNS, Print, O365, Teams, SharePoint and SQL Services
• Problem diagnosis, troubleshoot, and manage through to resolution, hardware, and software problems
• Implementation and maintenance of corporate backup systems
• Maintain positive working relationships with multiple vendors and technology providers
• Ability to keep up with advancements in IT network technologies
• Identify, coordinate and participate in IT improvement projects
• Evaluating, testing, and implementing technical solutions to address compliance and business needs
• Maintain and enhance corporate IT policies and procedures following Industry best practices
• Ensure corporate IT security policies and procedures are enforced in the network, server and storage environment to protect from unauthorized access
• Understand the business needs and commitment to deliver high-quality, prompt, and efficient service to the business.

Qualifications and Skills

• Minimum 2 year diploma in a computer systems related program, with a focus on network, server, and storage.
• 5 years’ experience of directly related work experience in infrastructure administration and support for a small medium business environment.
• Advanced knowledge in administration and maintenance of firewalls, switches and wireless infrastructure
• Advanced knowledge of Group Policy Objects (GPO)
• Experience with TCP/IP and other network protocols
• Experience with VPN (Site-to-site and remote)
• Experience with Cisco Meraki
• Experience in Microsoft Server Products: Windows Servers, SQL Servers, O365, Teams and SharePoint
• Experience with Cloud infrastructure and Azure
• Experience in virtualization environment (VMware, Hyperconverged Infrastructure)
• Knowledge of Linux Server
• Strong troubleshooting and analytical skills
• Excellent verbal and written communications skills
• Ability to effectively prioritize multiple issues and execute tasks in a high-pressure environment
• Demonstrate sound business judgment with the ability to think clearly, analyze, prioritize work items, and scope out technical requirements
• Attention to detail
• Team player
• Taking initiative and having a passion for positive results
• CCNA or CCNP is an asset
• Experience in operational camera systems is an asset
• Experience working for an organization that is required to adhere to general IT controls (GITC or ITIL) is an asset
• Experience supporting a 24/7 manufacturing environment is an asset

Job Details

• Core working hours are Monday to Friday between 7:30am – 4:30pm, however evening and weekend may be required in response to implementations and systems supported.
• Provide rotational on-call after hour support 7x24x365
• Permanent, full-time position with benefits and pension
• Fast-paced environment
• On-site position
• Pre-employment background check and drug and alcohol test required

Posting will remain active until a suitable candidate is found.

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