About GAM Tech
GAM Tech is a dynamic and rapidly growing Managed Service Provider (MSP) dedicated to delivering innovative, secure, and efficient IT solutions.
Our mission is to create fun, success, and innovation for our people and customers. We live by our core values — Teamwork, Care, Communication, Accountability, and Positive Attitude — to ensure our clients receive the best possible IT support and business solutions.
Key Responsibilities
• Act as the primary point of contact for assigned clients, maintaining strong and lasting relationships.
• Conduct regular client business reviews to assess satisfaction, identify gaps, and suggest technology improvements.
• Collaborate with internal teams to ensure timely and high-quality service delivery.
• Develop account plans aligned with client goals and GAM Tech’s strategic offerings.
• Drive renewals and identify upsell or cross-sell opportunities.
• Monitor account health metrics and proactively resolve client concerns.
• Coordinate with the Service Delivery team to ensure seamless communication and escalation handling.
• Stay current on industry trends, cybersecurity developments, and MSP best practices.
Qualifications & Experience
• Minimum 5 years of experience in Account Management or Client Success within an MSP or IT services environment.
• Proven success in managing multiple client relationships with a consultative, customer-first approach.
• Strong understanding of IT service delivery models, managed services, and cybersecurity fundamentals.
• Excellent communication, presentation, and relationship-building skills.
• Analytical mindset with the ability to identify client needs and business opportunities.
• Experience with CRM and PSA systems (HubSpot, HaloPSA, or similar).
• A proactive attitude, accountability for results, and genuine care for client outcomes.
What We Offer
• Performance commissions based on retention and growth.
• Comprehensive health and dental benefits.
• Paid time off and flexible work options.
• Opportunities for professional development and advancement.
• A supportive team environment built on Teamwork, Care, Communication, Accountability, and Positive Attitude.
Work Schedule
Full-time, Monday–Friday.
Apply Now
Ready to join a company where you can truly make an impact? Apply today with your resume and a brief cover letter telling us why you’d be a great fit for the Account Manager / Client Success Manager role at GAM Tech.
Additional Information
We value a diverse and inclusive workplace. If you require accommodation during the hiring process, please let us know and we’ll ensure reasonable arrangements are made.
We appreciate all applicants for their interest; however, only those selected for an interview will be contacted.
No phone calls or website inquiries, please.
Client Success Manager • Vancouver, BC, Canada
For many of us there’s that one podcast we never miss, and video content is part of our daily routine, whether it’s professional or personal.But how many of us truly understand the effort that goes... Show more
We’re looking for a Technical Success Manager to join our Implementation team and play a critical role in delivering Marqeta’s cutting-edge card issuing and payments platform to new customers.You’l... Show more
The Search Atlas Enterprise Customer Success Manager (CSM) is responsible for ensuring enterprise clients maximize value from the Search Atlas platform.This role will build strong client relationsh... Show more
Lead customer success initiatives for a pioneering Community Intelligence Platform.Connect complex analytical models to government clients’ goals, ensuring lasting partnerships and growth.As a Cust... Show more
Athennian delivers Governance Ops™ software that aligns legal, finance, tax and fund teams through a secure, integrated source of truth for entity and ownership data.The platform enables organizati... Show more
Are you passionate about building strong relationships and helping customers unlock the full potential of their technology?.MediaValet for PST working hours.In this role, you’ll play a pivotal part... Show more
Drive success and retention in the beauty industry with Fresha as a Customer Success Manager.You'll manage partner onboarding while building lasting relationships to ensure satisfaction.This role f... Show more
Account Manager (Customer Success Focus).Account Manager (Customer Success Focus).We are seeking an Account Manager who will take ownership of client relationships and ensure their long-term succes... Show more
Elevate customer relationships as a Mid-Market Customer Success Manager.Drive adoption and retention with strategic guidance on a cutting-edge AI-driven content creation platform.In this remote rol... Show more
Ratings are based on anonymous reviews by Fairygodboss members.CFO, CHRO), alignment with ADP General Managers and Executive Committee members as required, and collaborative efforts with ADP Sales,... Show more
SOCi, the leader in AI-powered marketing solutions for multi-location businesses, is currently looking for an experienced Strategic Customer Success Manager to ensure the long‑term success of our c... Show more
Are you a health or performance professional thinking about a career change? Are you passionate about how technology can help progress your profession?.If you have experience working in a clinical ... Show more
Transform client experience as a Client Success Manager at VALD in Texas.Engage clients using your knowledge in health or performance to optimize their use of technology.As a key member of VALD's C... Show more
Customer Success Manager (Enterprise).This is a strategic, high-ownership role focused on driving measurable outcomes for large, complex organizations using Intuitive AI’s technology across multipl... Show more
Become a key player in customer success as Tipalti's Onboarding Manager.Drive implementation projects for our advanced SaaS accounts payable solutions.In this dynamic role, you will lead the onboar... Show more
Manager of Customer Experience.Intiveo is growing and we’re looking for a Customer Success Manager to own and scale our retention and expansion program.We have a strong foundation: an established V... Show more
A dynamic insurance company in Ontario is seeking a client success manager.This fully remote position focuses on connecting with clients to understand their needs and offer tailored solutions.The i... Show more
A leading firm in client relationship management is seeking a representative to manage client relationships and drive new business opportunities.The successful candidate will oversee account manage... Show more
Drive customer success in cloud security as a Technical Account Manager with iboss.Leverage your technical skills to enhance client engagement and satisfaction.In your role as a Technical Account M... Show more
We believe that the Monad blockchain--the performant and parallel EVM Layer 1--will help decentralized apps eat the world.Monad Foundation, a core contributor to the Monad protocol, is looking for ... Show more
