Advanced Employee First Aid and Patrol Dispatch

Job Summary:

Come to work at a world-class resort and join our Patrol team in a unique leadership position. The Advanced: Employee First Aid and Patrol Dispatch role provides oversight of our Patrol Emergency Dispatch function and the Employee First Aid Room, while also acting as a liaison with the Stay All Season Physiotherapy Program. This position plays a critical role in supporting our patrollers, ensuring operational excellence, and helping staff navigate injury claims.

This role is operations-focused and requires hands-on involvement in dispatching, particularly on Saturdays and in the absence of a scheduled dispatcher.

Job Specifications:

• Starting Wage: $22.00/hr - $28.43/hr
• Employment Type: Year Round
• Shift Type: Full Time hours available
• Minimum Age: At least 18 years of age
• Housing Availability: No

Job Responsibilities:

• Dispatch Function Standardize dispatch operations across both mountains Develop and deliver training, procedures, and standards Audit dispatch work to ensure consistency and quality Provide operational coverage as a dispatcher on Saturdays or when required Create a clear career progression pathway for dispatch staff Drive innovative initiatives to modernize the dispatch function
• Employee First Aid Room Oversight Learn and oversee all aspects of First Aid Room operations Train modified-duty patrollers as First Aid Room Attendants Serve as a communication conduit and support for First Aid Room staff Ensure consistent staffing and scheduling coverage Lead hiring, discipline, and termination decisions for dispatch and First Aid Room staff
• Liaison & Claims Support
• Act as the bridge between the Employee First Aid Room and the Stay All Season Physiotherapy Program Support patrol employee claims and assist with return-to-work coordination

Job Requirements:

• Leadership and operational experience in patrol, dispatch, or emergency services
• Familiarity with dispatch systems and/or medical program oversight preferred
• Strong organizational and communication skills
• Ability to train, mentor, and support modified-duty staff
• Knowledge of workplace injury claims and return-to-work programs is an asset
• Willingness and ability to work directly in dispatch on Saturdays

The expected pay range is $22.00/hr - $28.43/hr. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution.

We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.