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Apex Industries
Overhead Door Sales CoordinatorApex Industries • Dartmouth Nova Scotia
Overhead Door Sales Coordinator

Overhead Door Sales Coordinator

Apex Industries • Dartmouth Nova Scotia
30+ days ago
Job type
  • Full-time
  • Permanent
Job description

APEX is currently accepting applications for a Sales Coordinator within its Door Opening Solutions Group. This is a full-time, permanent position reporting to the Group Manager.

The primary role of this position will be to provide a high level of customer service to both existing and potential clients. Some overtime may be required. Training will be provided.

Responsibilities

  • Collaborate with the Group Manager to determine necessary strategic sales approaches.
  • Maintain and expand company database of sale prospects.
  • Prepare quotes for small projects based on customer requirements.
  • Assist in creating RFP responses to potential clients.
  • Support marketing efforts such as trade shows, exhibits, and other events, as necessary.
  • Conduct outbound follow-up to existing customers via telephone call and e-mail.
  • Emphasize product and service features and benefits, quote prices, discuss credit terms, and prepare sales order forms or reports.
  • Investigate and troubleshoot customer service issues.
  • Respond to customer service calls in a courteous and professional manner
  • Address client inquiries regarding order status, payments, refunds, etc.


Qualifications

  • High School Diploma or equivalent combination of education and experience.
  • Demonstrated ability to convert sale prospects and close pending deals while maintaining established sale quotas.
  • Experience with providing exceptional customer service to clients.
  • Knowledge of retail or wholesale sale principles, methods, practices, and techniques.
  • Strong problem identification and objection resolution skills.
  • Ability to build and maintain long-lasting relationships with clients.
  • Exceptional verbal communication and presentation skills.
  • Ability to occasionally travel and attend sales events or exhibits.
  • Ability to work both individually and within a team environment.
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Overhead Door Sales Coordinator • Dartmouth Nova Scotia

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