Marketing Administrator

Napoleon leads the way with innovative engineering, advanced manufacturing techniques, unsurpassed customer service and remarkable product quality. Our award‑winning products offer a best‑in‑class experience for all customers’ home comfort needs. While we are proudly Canadian, Napoleon is also fortunate to operate on a world‑wide scale.

The warmth and experience that Napoleon product brings to the homes of our customers transcends borders, language, and cultures to elevate everyday experiences, so you love being home. Throughout North America, Europe, South America and Asia, Napoleon creates memorable moments through our stunning designs and innovative technologies.

Title

Marketing Administrator

Reports To

Manager – Digital Marketing

Job Purpose

The key responsibilities of Napoleon’s Marketing Administrator include administering and maintaining various software services, such as Napoleon’s COOP, PIM and DAM platforms. The Napoleon Marketing Administrator will also support key digital marketing activities such as eCommerce, SEM and email marketing. Provides key support for offline to online eCommerce such as customer orders. Other duties will be assigned as required, but will involve many aspects of marketing, such as assisting in social media, video and photo‑shoots, promotions, and marketing programs for customers.

Key Responsibilities

• Administration of the Napoleon’s Dealer COOP Claims platform, includes providing superior customer experience
• Helps maintain and administer Napoleon’s Digital Asset Manager (DAM) tool
• Helps maintain and administer Napoleon’s Product Information (PIM) tool
• Assists the Email Marketing Specialist with customer and consumer communications by maintaining email lists and email construction
• Assists the Online Store Manager by providing superior customer service, collecting data and reporting back
• Assists the Digital Marketing and Brand Marketing teams with on‑demand activities

Education & Experience

Benefits, Health, Well‑being & Support

Career Growth & Development

Culture & Community

Financial Security

Artificial Intelligence Disclosure

As part of our commitment to transparency and fairness in hiring, we disclose that automated tools, including artificial intelligence (AI), may be used to support parts of the recruitment process. This may include functions such as resume parsing, candidate ranking, or initial screening. These tools do not make final hiring decisions but may assist Talent Acquisition in evaluating applications. AI tools used may include systems based on algorithms, statistical models, or machine learning.

The Napoleon Group of Companies is committed to fair and accessible employment practices that attract and retain Associates with disabilities. This includes providing accessibility across all stages of the employment cycle. Accommodation is available upon request.

We thank you for your interest in The Napoleon Group of Companies and for participating in our competition. Only those candidates selected for consideration will be contacted.

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