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Manitoulin Transport
Customer Care representative - Near North Customs - Afternoon ShiftManitoulin Transport • Barrie, ON, CA
Customer Care representative - Near North Customs - Afternoon Shift

Customer Care representative - Near North Customs - Afternoon Shift

Manitoulin Transport • Barrie, ON, CA
30+ days ago
Job type
  • Full-time
Job description

Job Description

The successful candidate will be responsible for the following:

  • Ensure shipments are not delayed at border by accurately completing documentation or providing information to ensure documentation is complete within pre-assigned time limits
  • Ensure customs paperwork are legal and accurate documents
  • Examine all incoming customs invoices to check for accuracy of weights, values, tariff codes, quantity, GST, duty and excise tax
  • Flag shipments that may require amendment and pass appropriate information along to Team Leader to avoid fines
  • Track shipments to ensure shipments have been released by customs – go online and track entries by reference number, print copy and attach to customs document
  • Prepare and apply for Import Permits
  • Ensure customs information and knowledge is constantly kept up to date
  • Coordinate with other internal staff regarding any customs issues
  • Liaison between various levels of government and customs officials.


Shift: Monday - Friday 3pm-11:30pm

Qualifications

The following skills, experience and qualifications are required:

  • Customs experience, knowledge of the CBSA processes
  • Excellent written and verbal English Communication skills
  • Strict attention to detail and strong sense of urgency
  • Innovative, flexible, able to deal with change
  • Ability to prioritize and manage time effectively and efficiently, manage multiple accounts and work well under pressure
  • Excellent problem solving and mathematical skills
  • Excellent customer service skills and diplomacy to deal with difficult people
  • Strong computer skills
  • Self direct and self motivated and a team player that enjoys a values driven organization

Additional Information

We Offer:

  • Competitive wages
  • Comprehensive Benefits Program – including short term and long term disability
  • Profit Sharing Opportunities
  • Scholarship program
  • Opportunities for growth and advancement
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Customer Care representative - Near North Customs - Afternoon Shift • Barrie, ON, CA

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