Sr. Technical Program Manager, Offers Platform, Catalog Systems, ASCS

Amazon Selection and Catalog Systems (ASCS) builds and operates the systems behind the world's largest e-commerce product catalog, enabling customers to find, discover, and buy anything they want. The Offers Platform team within ASCS owns the systems that serve product and offering data containing billions of records — the authority for product information, availability, and price — responding to hundreds of billions of requests per day at single-digit millisecond latency.

We are hiring a Technical Program Manager to drive programs across two critical pillars:

- Offer Projections and Insights — Diagnostic, analytics, and Tier-1 aggregation services that power offer intelligence, detail page widgets (buybox, twister, price ranges), and emerging AI-powered shopping experiences
- Catalog Vending — The website-facing and end-customer facing interfaces and precompute systems that project catalog data (items, offer content, relationships, cross-references) to hundreds of downstream consumers powering the Amazon shopping experience

Our team has been instrumental in launching high-impact customer features including "Buy For Me" (agentic shopping across external brand sites), "Amazon Haul" (low-price shopping experience), sub-same-day delivery through segmented offers, and regional pricing for diverse global markets.

While large-scale, high-throughput, low-latency systems are common at Amazon, these services differentiate themselves as top-traffic serving systems supporting billions of transactions at single-digit millisecond latencies, sourcing data from many upstream systems and executing logic to determine buyability across the entire Amazon catalog.

Key job responsibilities
- Drive large-scale, cross-functional programs spanning multiple development teams from inception to delivery — defining roadmaps, user stories, and technical solutions for agentic shopping, hyperlocalization, and catalog vending initiatives
- Interact with project sponsors, engineering leaders, Principal Engineers, and partner teams across multiple VP-level organizations to define and deliver complex programs
- Clearly communicate roadmap, plans, and project status to senior management and key technical and business stakeholders
- Work closely with software development teams on delivering high-quality solutions, providing guidance on architecture, design, and priorities
- Be a leader in AI adoption — driving how the team leverages generative AI and agentic technologies in both the product (agentic shopping capabilities) and the process (AI-accelerated development and operations)
- Identify, assess, and mitigate risks; provide escalation management; anticipate and make trade-offs balancing business needs versus technical constraints
- Evangelize the team's capabilities across Amazon, build relationships, and identify existing technologies that can be leveraged to accelerate delivery

What makes this role unique: You'll drive programs at the intersection of Amazon's largest-scale serving systems and its newest AI/agentic commerce initiatives. You won't just coordinate delivery — you'll shape how catalog and offer systems evolve to power autonomous shopping agents, hyper-local offer accuracy, and contextual catalog experiences across global marketplaces.

A day in the life
Check out our team videos:

BASIC QUALIFICATIONS

- 7+ years of working directly with engineering teams experience
- 5+ years of technical product or program management experience
- 3+ years of software development experience
- 5+ years of technical program management working directly with software engineering teams experience
- Experience managing programs across cross functional teams, building processes and coordinating release schedules

PREFERRED QUALIFICATIONS

- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers.