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ServiceNow Technical Lead
ServiceNow Technical LeademergiTEL • Vancouver, British Columbia, Canada
ServiceNow Technical Lead

ServiceNow Technical Lead

emergiTEL • Vancouver, British Columbia, Canada
30+ days ago
Job type
  • Full-time
Job description

We are seeking an experiencedServiceNow Technical Leadfor acontractconsulting engagementsupporting enterprise-scale digital service management initiatives. This role is ideal for a hands-on technical leader who enjoys shaping solution architecture guiding development teams and delivering high-impact ServiceNow implementations that drive measurable business value.

As a Technical Lead you will play a key role in defining technical standards ensuring platform reliability and translating complex business requirements into scalable well-architected ServiceNow solutions.

Whatyou will be doing :

  • Provide technical leadership and mentorship to ServiceNow development teams including code reviews best-practice guidance and delivery oversight
  • Design and architect scalable ServiceNow applications workflows and integrations aligned to business objectives
  • Establish and enforce development standards including configuration customization and deployment best practices
  • Apply DevOps principles including CI / CD automation and source control to improve delivery quality and speed
  • Partner closely with business analysts and stakeholders to translate requirements into robust technical designs
  • Lead the implementation of complex workflows custom modules and integrations using REST / SOAP APIs and JSON / XML
  • Drive continuous platform improvement by evaluating new ServiceNow capabilities and optimizing existing solutions
  • Ensure platform performance stability and security through proactive monitoring and troubleshooting
  • Manage technical risks resolve escalations and support compliance with enterprise standards
  • Document architecture technical designs and development processes to support knowledge sharing
  • Communicate technical strategy progress and value to senior stakeholders and delivery leaders

Your Qualifications :

  • Bachelors degree in Computer Science Engineering or a related field (or equivalent professional experience)
  • ServiceNow certifications such asCertified System Administrator Application Developer or Implementation Specialist(advanced certifications are an asset)
  • 5 yearsof hands-on ServiceNow development and configuration experience including solution architecture and technical leadership
  • Demonstrated experience leading development teams and delivering complex ServiceNow initiatives
  • Strong expertise inJavaScript HTML CSS AngularJS and ServiceNow integration technologies (REST / SOAP JSON / XML)
  • Experience implementingDevOps practices CI / CD pipelines and source controlwithin ServiceNow environments
  • Excellent analytical and problem-solving skills with strong attention to detail
  • Strong communication and leadership skills with the ability to influence both technical and non-technical stakeholders
  • Familiarity withITSM frameworks(ITIL v3 preferred)
  • Exposure to other ITSM platforms is considered an asset
  • Key Skills

    Administrative Skills,Facilities Management,Biotechnology,Creative Production,Design And Estimation,Architecture

    Employment Type : Full Time

    Experience : years

    Vacancy : 1

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    ServiceNow Technical Lead • Vancouver, British Columbia, Canada

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