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Electronic Medical Records (EMR) Analyst - Ontario
Electronic Medical Records (EMR) Analyst - OntarioMedicentres Canada Inc. • Newmarket, ON, Canada
Electronic Medical Records (EMR) Analyst - Ontario

Electronic Medical Records (EMR) Analyst - Ontario

Medicentres Canada Inc. • Newmarket, ON, Canada
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description
Position Title: Electronic Medical Records (EMR) Analyst
Job Type: Full-Time, Permanent
Department: IT
Reports to: Supervisor- EMR Services
Job Location: Newmarket, Ontario - occasional travel within Ontario required
Salary Range: $50,000 - $60,000 based on experience and qualifications
Date Last Updated: August 2025

PRINCIPAL RESPONSIBILITIES:
Electronic Medical Records (EMR) / Project Management:
  • Gather, organize, and evaluate relevant information, such as current clinical workflows and current system specifications.
  • Communicate with internal stakeholders and conduct interviews as necessary to understand current practices and how they will translate into new workflows and/or new system(s).
  • Communicate with external software vendors to ensure a seamless end user experience.
  • Assist with project management at multiple stages, including the research, testing, and implementation of new workflows and/or systems.
  • Support new site implementation, incoming data migration, and user acceptance testing.
  • Manage the incoming migration process, including communications and timelines.

Team Member Training:
  • Create training plans for individuals and teams, delivered both virtually and in person.
  • Conduct training and implementation of new features and additions to the EMR system(s).

Administrative / Reporting Duties:
  • Create, manage, schedule, and distribute complex reports for various teams.
  • Develop and manage a quality assurance program for new workflows and/or new system(s).
  • Design and manage custom templates for use within the EMR and related systems.
  • Run test scenarios on upcoming software releases and report defects.

KNOWLEDGE, SKILLS, AND EXPERIENCE
  • Proven experience working with EMR systems in a healthcare setting.
  • Strong understanding of clinical workflows and healthcare processes.
  • Proficiency in EMR software design and customization (e.g., CHR, Med Access, Accuro).
  • Project management experience.
  • Excellent training and communication skills.
  • Ability to analyze and interpret complex data.
  • Detail-oriented with strong problem-solving skills.
  • Familiarity with regulatory requirements and standards in healthcare information management.
  • Report generation and data analysis.
  • System maintenance and troubleshooting.
  • Quality assurance and audit skills.
  • Strong communication and interpersonal skills.

CONTEXT AND ENVIRONMENT:
Must be able to work in a fast paced, high pressure and complex technical environment that requires attention to detail. Incumbent may sit at a computer, view a computer monitor, and use a telephone headset for extended periods of time. May be required to work unconventional hours, weekends, holidays, late nights, or early mornings. Able to employ professionalism, patience and self-control in responding to escalated situations. May be require travel to clinics and offices as needed to provide training and support. Occasional/ Rare moderate to heavy lifting while transporting objects, such as computers, network equipment and servers. May be required to provide after-hours support for security events. Must be able to pass government mandated security screenings.

INTERNAL COMMUNICATIONS:
  • All levels/departments of Medicentres
  • Physicians
  • Clinic Support Office (IT, Accounting, HR)

EXTERNAL COMMUNICATIONS:
  • External Software Vendors: EMR Service Providers, Provincial Health Services, Other Technology Vendors/Providers

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Electronic Medical Records (EMR) Analyst - Ontario • Newmarket, ON, Canada

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