Veterinary Reception, Client Care
Location: Calgary, AB
Fixed-term contract position
Calgary North Animal Hospital & 24 hour Emergency Service is currently welcomingfull-timeVeterinary Reception, Client Care to join our team on a fixed-term basis. This role includes some evenings, weekends and overnights.This is an exceptional opportunity for an organized, motivated, and empathetic individual to join us in a very important support role for the entire hospital. In this role, you will help our clients and their pets feel welcomedand appreciated!
Create a warm and welcoming environment for our patients and pet parents
Ability to answer a multiline phone system and track and book appointments effectively
Placing outbound calls to pet parents for follow-up and future appointment bookings
Respond and manage email correspondence; clients, referring veterinarians & internal office messages
Admitting and discharging pet patients
Invoicing/billing; creating estimates, obtaining pet owner confirmation and processing payments
Scheduling appointments
Excellent customer service skills; a real aptitude for putting people at ease and creating a welcoming environment
General housekeeping duties; cleanliness of reception area, pet holding areas and common areas
Willingness to learn more regarding veterinary services, updated medical office procedures and assisting the Veterinary staff with various tasks and treatments
Previous customer service or front desk experience in hospitality is an asset!
No experience with animals, no problem, so long as you love pets!
What VCA Canada Offers
RRSP Employer 5 % Match Program – saving for your future just got easier!
A caring culture ofWellness and Appreciation!
Competitive wages and benefits!
Annual uniform allowance
Exceptional career development: there is room to grow here!
Employee Assistance Program
Referral Bonus Rewards
Opportunities to give back in your community through VCA initiatives
Generous personal pet care discounts
And extra perks like shopping discounts and cool wellness apps!
Our Story
VCA Canada is a network of veterinary hospitals, with our head office in Calgary, Alberta, committed to positively impacting pets, people, and local communities for nearly 45 years. We have compassion for the neighbourhoods we serve and every pet within them, not just those we see in our hospitals. Every VCA Canada hospital location takes pride in its legacy of excellence, earning the trust of pet owners by delivering the highest quality of medicine to keep pets happy and healthy.
In 2017, VCA Canada became part of the Mars Veterinary Health family of brands, solidifying an even stronger commitment to ensuring the strength and stability of the veterinary profession and our commitment to pet parents nationwide. VCA Canada is also passionate about providing an industry-leading Associate experience to over 4,000 Canadians employed across the country. In 2026, for the third year in a row, we were named one of Alberta's Top Employers, which recognizes organizations whose head offices are located within the province and lead their industries in offering exceptional places to work. Additionally, we were selected as one of Canada's Top Employers for Young People 2026, which recognizes employers across Canada that lead their industries in offering exceptional places to work and programs for young people starting their careers.
Click “Apply Now”
VCA Canada is committed to providing an inclusive and diverse workplace and is an equal opportunity employer. If you require any assistance, please let us know.
If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
Veterinary Reception, Client Care, Calgary North Animal Hospital (Contract) • Calgary, Alberta
Embark on your veterinary journey as an Emergency Veterinarian in Okotoks, Alberta, where scenic beauty meets professional excellence.Join a reputable team and enjoy a generous compensation package... Show more
A veterinary staffing agency in Calgary is seeking a Registered Veterinary Technologist to assist in providing compassionate care for animals.The ideal candidate should have experience in a veterin... Show more
Hello! Our family in Okotoks, Alberta is searching for a full-time, live-out nanny to care for our infant.The ideal candidate should have CPR certification and prior experience caring for infants.T... Show more
Caron & Partners LLP is a mid-sized Calgary law firm dedicated to providing clients with quality legal services and strategic advice for over 55 years.We offer a broad range of legal services in va... Show more
Job Title: Data Entry Clerk Work From Home - Remote Panelists.Part-Time Focus Group Participants - Remote Work From Home (Up To $850/Week).Our company is seeking individuals to participate in Natio... Show more
No degree, certificate or diploma.On site: Work must be completed at the physical location.There is no option to work remotely.Register arriving guests and assign rooms.Process group arrivals and d... Show more
A local automotive service center in High River, Alberta is seeking an experienced Automotive Technician.The ideal candidate must hold an Automotive Journeyman ticket, possess strong customer servi... Show more
As a Floating RVT across our Calgary and area practices, you will critically support teams during high demand, vacation coverage, and leaves, ensuring continuity of care for patients and seamless o... Show more
The ideal candidate is a hands-on, self-motivated professional who thrives in an entrepreneurial environment and is committed to delivering excellent customer service.Perform field start-ups, troub... Show more
Urban Legal Recruitment is very pleased to be assisting our valued client, Walsh LLP, in the recruitment of a First Nations Lawyer (Senior Associate or Legal Counsel) to join their highly regarded ... Show more
I am a homeowner in Aldersyde, Alberta, seeking a reliable house sitter to care for my home while I’m away.The position offers $50 daily, and I am looking for someone trustworthy and responsible.Yo... Show more
Now Hiring: General Practitioner (GP) | Okotoks, Alberta, Canada.Okotoks, Alberta – scenic, family-friendly town just 15 minutes south of Calgary.Community-Based Family Practice.Competitive fee-for... Show more
At Fraserway RV, we help customers turn adventure into reality.As Canada’s coast-to-coast full-service RV dealership, we’re proud to support unforgettable journeys through exceptional sales, servic... Show more
Since its launch 5 years ago, over 50MN users have earned and withdrawn over $150MN! The platform is rated 4.TrustPilot with over 230k+ reviews, establishing Freecash as one of the highest rated op... Show more
My wife Olivia and I are both self employed and need some help with our little one out of our house.We are a young and active family that loves to travel.We would like regular help for our boy Henr... Show more
The Knee Clinic is Alberta's only private knee clinic, offering exceptional care with no need for a physician referral.Located in Calgary, AB, we pride ourselves on providing minimal wait times for... Show more
Become a Hospitalist at Strait Richmond Hospital and contribute to the well-being of the Richmond County community.This full-time position emphasizes comprehensive patient care management.In this r... Show more
The ideal candidate is a hands-on, self-motivated professional who thrives in an entrepreneurial environment and is committed to delivering excellent customer service.Perform field start-ups, troub... Show more
The Knee Clinic is Alberta's only private knee clinic, offering exceptional care with no need for a physician referral.Located in Calgary, AB, we pride ourselves on providing minimal wait times for... Show more
Embark on a rewarding career as a Sales Associate at Okotoks GM in Okotoks, Alberta.This role centers on delivering excellent customer experiences and supporting vehicle sales.As a Sales Associate,... Show more
