Talent.com
Randstad Canada
Customer Service and Logistics RepresentativeRandstad Canada • Laval, Quebec, CA
Customer Service and Logistics Representative

Customer Service and Logistics Representative

Randstad Canada • Laval, Quebec, CA
30+ days ago
Salary
CA$22.00 hourly
Job type
  • Full-time
  • Permanent
  • Temporary
  • Quick Apply
Job description
Do you have a knack for customer service and an interest in logistics? If you're bilingual and looking to work in Laval, this is the perfect opportunity for you.

We are looking for a Customer Service and Logistics Representative for a full-time position with a high possibility of extension or permanence. You will join the team of our client, a global leader in cement distribution.

Why Apply Through Our Agency?

- Exclusive Job Access: We have opportunities that you won't find anywhere else.
- Career Partner: We guide you throughout the process and act as a strategic partner in your job search.
- Salary Negotiation: We will negotiate your employment conditions on your behalf.
- Local Expertise: With years of experience in the Laval job market, we know the best companies and choose our clients carefully.
- Free Service: Our service is completely free for you.

Advantages
- Competitive Salary: $22 to $25 per hour.
- Schedule: Full-time position, 40 hours per week, Monday to Friday.
- Work Environment: 100% on-site in Laval to promote integration and teamwork.
- Job Security: 1 year Contract with a strong possibility of extension or permanent hire.
- Social Benefits: Eligible after just one week of work.

Responsibilities
As a representative, you will play a key role in ensuring customer satisfaction and smooth logistical operations. Your responsibilities will include:

- Taking and processing orders for pickup and delivery.
- Constantly communicating with carriers to provide real-time order tracking to customers.
- Handling daily calls and maintaining excellent relationships with internal and external clients.
- Promptly addressing customer and carrier complaints, including escalation when needed.
- Monitoring carrier performance to identify optimization opportunities.
- Updating files and information in SAP software.
- Collaborating with sales, logistics, carrier teams, and clients.

Qualifications
To succeed in this role, you should have:

- 1 to 3 years of experience in a customer service or call center role.
- Strong computer skills, including proficiency with SAP software.
- Bilingualism (French-English) is essential as you will be responsible for clients outside of Quebec.
- Excellent problem-solving skills and a high degree of autonomy.
- A strong sense of time management and the ability to work effectively in a team.

Summary
Ready to Take on the Challenge?
If this role excites you, don't wait! Apply directly online or send your resume to thibault.sanz@randstad.ca with "cement" in the subject line.

We look forward to meeting you!

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
Create a job alert for this search

Customer Service and Logistics Representative • Laval, Quebec, CA

Similar jobs

Customer Service Representative Agent Work From Home - Part-Time Focus Group Panelist

Apex Focus Group Inc.Chateauguay, QC, Canada
CA$75.00 hourly
Remote
Full-time +1

Job Title: Customer Service Representative Agent Work From Home - Remote Panelists.Part-Time Focus Group Participants - Remote Work From Home (Up To $850/Week).Our company is seeking individuals to... Show more

 • Promoted

Logistics manager

Proforce PersonnelMontreal West, QC, CA
Full-time

Our client is seeking an experienced and detail-oriented.This role will manage shipping operations from Canada and the U.Europe, Asia, and Africa, ensuring efficient, compliant, and cost-effective ... Show more

 • Promoted

Storage Customer Service Associate — Flexible Hours & Growth

U-HaulMontreal (administrative region), QC, CA
Full-time

Une entreprise de services en entreposage recherche un(e) représentant(e) du service à la clientèle pour aider les clients et soutenir les opérations.Le candidat idéal doit posséder un permis de co... Show more

 • Promoted

Remote Customer Service & Sales — Flexible Growth

srecruitingMontreal (administrative region), QC, CA
Remote
Full-time

A leading customer service company is seeking remote Customer Service Sales representatives to enhance client satisfaction through effective communication and support.Ideal candidates should posses... Show more

 • Promoted

Air Logistics Sales Representative

Kuehne+NagelMontreal (administrative region), QC, CA
Full-time

With a sales career at Kuehne+Nagel, you'll drive long-term business success by mastering sales strategies, nurturing customer relationships and identifying new opportunities.But you will also brin... Show more

 • Promoted

Customer Service Representatives

Pierre StrandMontreal (administrative region), QC, CA
Full-time

Do you have an impressive and extensive experience in sales and proven track record of success in the field?.I have an exciting opportunity that I think aligns well with your skill set and professi... Show more

 • Promoted

Customer Service Representative

220 Altasciences Company IncMontreal (administrative region), QC, CA
Full-time

The Customer Service Representative will provide volunteers with preliminary clinical trial information and company details as well as pre‑screen volunteers to determine eligibility for clinical tr... Show more

 • Promoted

Customer Service Representative

Fuze Logistics Services IncMount Royal, Montreal (administrative region), CA
Full-time

Fuze Logistics Services is a next generation 3PL headquartered in Montreal, with offices across North America, leveraging cutting-edge technologies and decades of industry expertise to facilitate t... Show more

 • Promoted

Major Wire Customer Service Representative

MAJOR® FLEX-MAT®Candiac
Full-time

Impact customer experience with Major Wire Industries as a Customer Service Representative.Your challenge will be to leverage your bilingual skills to support clients and process orders efficiently... Show more

 • Promoted

Customer Service Representative - Precision Parcel And Package Deliveries (Dorval) - C$50,000 Par An

Precision Parcel and Package DeliveriesWestmount, Canada
Full-time

Ce rôle est le premier point de contact pour les clients, assurant le suivi des réservations, du transit et de la livraison.Il communique avec les partenaires internes pour garantir un excellent se... Show more

 • Promoted

Remote Customer Service Agent — Growth & Impact

MCIMontreal (administrative region), QC, CA
Remote
Full-time

A leading tech-enabled business services company is looking for a Remote Customer Service Agent to assist a diverse portfolio of clients.The role is remote and involves handling customer inquiries ... Show more

 • Promoted

Customer Service Representative

Pierre StrandMontreal (administrative region), QC, CA
Full-time

Do you have an impressive and extensive experience in sales and proven track record of success in the field?.I have an exciting opportunity that I think aligns well with your skill set and professi... Show more

 • Promoted

Customer Service Representative

BeanfieldMontreal (administrative region), QC, CA
Full-time

The Customer Experience Analyst reports to the Manager of Customer Experience and is responsible for handling inbound calls from potential customers, identifying their needs, and recommending appro... Show more

 • Promoted

Remote Customer Service Pro - Flexible Schedule & Growth

srecruitingMontreal (administrative region), QC, CA
Remote
Full-time

A remote service company is seeking a Customer Service Representative to provide virtual support to clients.Candidates should possess excellent communication skills and a strong work ethic.Responsi... Show more

 • Promoted

Customer Service Representative

Omega HoldingsMontreal (administrative region), QC, CA
Full-time

Interacts with customers via telephone, email, and online chat, to provide support and information on products or services.Collects and enters orders for new or additional products or services.Moni... Show more

 • Promoted

Customer Service Representative

Camp Systems International Inc.Montreal (administrative region), QC, CA
Full-time

At CAMP Systems, we are the trusted leader in aircraft compliance and health management, proudly serving the global business aviation industry.With over 20,000 aircraft and 33,000 engines supported... Show more

 • Promoted

Customer Service Expert for Transportation and Logistics Operations

Challenger Motor Freight IncMontreal (administrative region), QC, CA
Full-time

Become an essential part of our logistics team as a Customer Service Representative.Provide outstanding support from initial booking to successful delivery, ensuring client needs are met.In this ro... Show more

 • Promoted

Customer Service Representative at TELUS Digital

TELUS DigitalMontreal (administrative region), QC, CA
Full-time

Join TELUS Digital in Montreal as a Customer Service Representative and play a crucial role in supporting our e-commerce platform.Deliver impactful solutions through your expertise in customer inte... Show more

 • Promoted

Remote Sales and Service Representative

Eastern Atlantic Canada CareersMontreal (administrative region), QC, CA
Remote
Full-time

Be among the first 25 applicants.Get AI-powered advice on this job and more exclusive features.Remote Insurance Sales Representative – Full-time Flexible Hours, High Earnings, & Growth Potential.We... Show more

 • Promoted

Customer Service Representative

EvlvMontreal (administrative region), QC, CA
Full-time

If you enjoy working in a fast-paced environment, love staying organized, and thrive when juggling multiple priorities, we'd love to meet you.Process customer orders from entry to completion.Respon... Show more