reception clerk
- Work Term : Temporary
- Work Language : English
- Hours : 36 to 45 hours per week
- Education : No degree, certificate or diploma
- Experience : 7 months to less than 1 year
Work setting
Tasks
- Greet people and direct them to contacts or service areas
- Obtain and process information required to provide customer service
- Operate switchboard or telephone system
- Record and relay information
- Schedule and confirm appointments
- Send invoices
- Maintain work records and logs
- Receive and issue payments
- Answer telephone and relay telephone calls and messages
- Calculate billing charges
- Relay service to persons with disabilities
- Perform data entry
- Provide customer service
- Manage routine office functions including reception, telephone and booking appointments
Work conditions and physical capabilities
- Ability to work independently
- Attention to detail
- Combination of sitting, standing, walking
Screening questions
- Are you available for shift or on-call work?
- Are you currently legally able to work in Canada?
- Do you have previous experience in this field of employment?
- Do you have the above-indicated required certifications?
Other benefits
- Free parking available
- Learning / training paid by employer
- Transportation provided by employer
Support for newcomers and refugees
- Participates in a government or community program or initiative that supports newcomers and / or refugees
- Supports newcomers and / or refugees with foreign credential recognition
Support for youths
Participates in a government or community program or initiative that supports youth employment
Support for Indigenous people
Participates in a government or community program or initiative that supports Indigenous people
Support for mature workers
- Participates in a government or community program or initiative that supports mature workers
- Applies hiring policies that discourage age discrimination
- Provides staff with awareness training to create a welcoming work environment for mature workers
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