Posted On : 4th July 2024
The Business Support Administrator plays a critical role in ensuring the smooth functioning of various business processes, especially those related to sales and compliance.
You will be required to work in office, full-time out of our office in Downtown Toronto, just off of Union station.
Here’s a breakdown of the key responsibilities and duties mentioned :
Supporting Business Development Managers (BDMs) :
- Assisting in the creation and distribution of non-standard quotes and contracts.
- Managing changes to BDM calendars, including scheduling and organizing onsite and virtual meetings.
Assisting Sales Teams :
Supporting both Business Development and Internal Sales teams in various tasks related to sales processes, meeting management, and pipeline oversight.
Expense and Absence Management :
- Handling team expenses according to company procedures.
- Managing team absences, sickness, and lateness, ensuring proper documentation and adherence to company policies.
Customer Service :
Demonstrating a commitment to excellent customer service in all interactions.
Reporting and Data Management :
- Creating and maintaining dashboards and reports to ensure accurate reporting.
- Ensuring the accuracy of data in Salesforce CRM, including prospect, client, and intermediary information.
- Managing Salesforce CRM and telephony systems according to company policies.
Team Management and Process Improvement :
- Leading the Business Support team with a proactive and positive approach.
- Actively seeking opportunities to improve processes within the team and the broader organization.
- Overseeing centralized reporting and internal data quality improvement initiatives.
Project Work :
Handling ad-hoc project work assigned by the Business Support team lead.
General Responsibilities :
- Fulfilling any other tasks deemed necessary by management.
- Overall, the Business Support Administrator ensures the efficient functioning of sales-related processes, compliance with company policies, and provides essential support to sales teams and management.
The ideal candidate has experience managing a team and extensive knowledge and experience using Salesforce.
Perks and Benefits :
- Three weeks of vacation, with additional vacation days increasing after two and five years of service
- Birthday day off
- RRSP matching program
- Enhanced health and dental benefits
47328CN
INDCAN
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