Talent.com
OpenRoad Auto Group
Service to Sales Team Member - The BMW StoreOpenRoad Auto Group • Vancouver, British Columbia, Canada
Service to Sales Team Member - The BMW Store

Service to Sales Team Member - The BMW Store

OpenRoad Auto Group • Vancouver, British Columbia, Canada
30+ days ago
Job type
  • Full-time
Job description
DRIVING POSSIBILITIES.

Position:Service to Sales Team Member

Status:Full-Time

Dealership: The BMW Store
Department:Sales

Compensation:
$2,800 base plus bonus

We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest growing automotive retail groups in the country (representing
23 brands
across
44 locations
) with a shared vision to become the national automotive leader in customer experience. As one of "Canada's Best Employers" and "Best Managed Companies", we are looking for team players who are excited to continually learn, work hard, and take ownership of their role.

Our size doesn't define us, our people do. No one is just a number here, everyone matters, and our culture is the foundation of our success.

If you love the idea of joining an organization with unlimited possibilities to accelerate your career, then apply to OpenRoad and grow with us today!

A Career at OpenRoad Means You'll Enjoy:

    • Opportunity to work with a variety of OEM Brands including Acura, Audi, BMW, Buick, Cadillac, Chevrolet, Chrysler, Dodge, GMC, Honda, Jaguar, Jeep, Land Rover, Lexus, Mazda, Mercedes-Benz, MINI, Porsche, Ram, Rolls-Royce, Subaru, Toyota, Volkswagen
    • Exclusive perks and benefits, including a Discounted Vehicle Purchasing Program, RRSP matching, and referral bonuses
    • Comprehensive extended health and dental plan (applicable for full-time positions only)
    • Strong focus on training, development, and internal promotion opportunities
    • Be part of collaborative, friendly, and progressive work culture with an emphasis on transparency, innovation, relationship, and empowerment
    • Be part of a culture that celebrates you through employee recognition programs and engagement events
ROLE & RESPONSIBILITIES:

  • Facilitate the Dealership's Goal of Appraising the vehicles and communicating a client's Ownership Options to 90% of the Service Clients who bring their vehicle in for service. This role also includes follow-up duties on each of these opportunities to the Dealership's Standard.
  • Provide exceptional customer service and determine each prospective client's vehicle needs by asking questions and listening.
  • Demonstrate to clients not only the value of their current vehicle, but also the value of them considering an upgrade to their vehicle.
  • Facilitate Purchase Paperwork of a client's vehicle on the Company's behalf based on approved Appraisal values provided by CVA and confirmed by the sales manager on duty.
  • Pass off clients who are interested in upgrading their vehicle to a newer one to the sales team and ensure a seamless handoff.
  • Understand the terminology of the automobile business and keep abreast of technological changes in all products/inventory.
  • Be thoroughly familiar with all products, including features, specifications, prices, colors, options, and standard equipment. Participate in all product training available.
  • Use closing techniques effectively; ask for help from management with closing when necessary. Be profit-minded when closing.
  • Ensure Clients happiness to give the dealership the best opportunity at retaining this client's business moving forward.
  • Set goals for each month's productivity; plan and organize how to reach those objectives.
  • Attend Department Meetings as Required
  • Follow company safety policies and practices, and immediately, report any and all accidents to a Manager/Supervisor.
  • This position will be expected to perform other duties as assigned by management.
  • OpenRoad reserves the right to modify this job description as business needs require.
KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

  • Good interpersonal skills; ability to communicate with others and to assimilate and understand information while maintaining a great deal of professionalism.
  • The ability to work effectively with all levels of the organization.
  • Strong computer skills (internet & MS Office), with ability to maintain records using computerized system.
  • A Current VSA MDC License (or the willingness to obtain one)
  • Strong Time Management & Prioritization Skills
  • Strong Customer Service Skills.
  • A valid British Columbia Driver's License with a good driving record.
Internal Candidates:

To be considered, please complete and submit the Internal Endorsement Form available on SharePoint. Please ensure all required information is provided, as incomplete submissions may delay the application process.

We are an equal opportunity employer that values diversity, inclusion, and respect in the workplace. We are committed to creating opportunities for our associates to learn, advance their careers, and reach their full potential.

Grow Your Career at OpenRoad!

We thank all applicants for their interest; however, only those selected for an interview will be contacted.
Create a job alert for this search

Service to Sales Team Member - The BMW Store • Vancouver, British Columbia, Canada

Similar jobs

Mobile Equipment Service Technician Role

STERISVancouver
Full-time

Become a Mobile Equipment Service Technician at STERIS, focusing on mechanical repairs and troubleshooting with a flexible schedule.Help improve customer experience through expert service and timel... Show more

 • Promoted

Luxury Client Advisor: Elevate Service & Sales Excellence

Fendi Italia SrlVancouver, Metro Vancouver Regional District, CA
Full-time

A luxury fashion brand in Vancouver is seeking a Client Advisor responsible for delivering top-tier customer service and achieving sales goals.Key responsibilities include maintaining client relati... Show more

 • Promoted

B2B Outbound Sales Representative

TechPOSVancouver, Metro Vancouver Regional District, CA
Full-time

TechPOS is a retail technology company supporting licensed retailers across Canada and the U.We provide POS, eCommerce, and store management tools designed to help operators stay compliant, run eff... Show more

 • Promoted

Sales Associate

WIRELESSWAVE / WAVE SANS FILVancouver, Metro Vancouver Regional District, CA
Full-time

At WIRELESSWAVE, we bring the latest from Apple, Samsung, Google, and more to customers nationwide.Bell and Rogers, we’re the go-to destination for choice and connectivity, and we’re proud to be re... Show more

 • Promoted

Service Advisor - Maple Ridge Chevrolet Buick GMC

AutoCanadaVancouver, Metro Vancouver Regional District, Canada
Full-time

Maple Ridge Chevrolet Buick GMC.Maple Ridge Chevrolet Buick GMC is proud to be a part of the AutoCanada dealership network.AutoCanada is the largest Canadian owned and publicly traded automotive de... Show more

 • Promoted

Kitchen Service Associate

T & T SupermarketRichmond, Metro Vancouver Regional District, CA
Full-time

Reporting to the Kitchen Department Head, this position will fry, cut, pack, weigh, label and prepare various Kitchen (BBQ, Hot Foods, Dim Sum, Sushi and/or others) products in advance for customer... Show more

 • Promoted

Hybrid Sales Associate - Building Materials & Tech

BuildDirect (TSXV: BILD) (OTCQB: BDCTF)Vancouver, Metro Vancouver Regional District, CA
Full-time

A leading online building materials platform in Vancouver is seeking an Entry-level Sales Associate to manage customer inquiries and provide expert advice on building materials.This full-time hybri... Show more

 • Promoted

Engaging Customer Sales Associate for Dynamic Retail Environments

Distinct VancouverVancouver, Metro Vancouver Regional District, CA
Full-time

Become a Customer Sales Associate where your personality shines! Engage with customers and boost your sales skills in busy retail environments without any cold calling.This entry-level position is ... Show more

 • Promoted

Vehicle Service Agent (Downtown Vancouver branch)

SIXTVancouver
Full-time

Vehicle Service Agent (Downtown Vancouver branch).Department: Branches & Operations.Legal Entity: SIXT Rent A Car Inc.SIXT is looking for a Vehicle Service Attendant (VSA).The VSA will be responsib... Show more

 • Promoted

OEM Sales Specialist

OneUp ComponentsSquamish, Squamish-Lillooet Regional District, CA
Full-time

Every product we make has to be something we'd buy with our own money and ride on our own bikes.We are a global organization with a core focus on engineering, value, customer satisfaction and relia... Show more

 • Promoted

Sales Associate

Laura CanadaDelta, Metro Vancouver Regional District, CA
Full-time

How will you support the team?.As a Sales Associate in women’s fashion, you possess a passion for fashion and personalized customer service.You will be part of a winning team that provides a unique... Show more

 • Promoted

Member Advisor (Ladner Branch)

Envision FinancialDelta, Metro Vancouver Regional District, CA
Full-time

We are currently seeking a Member Advisor to join our team.The Member Advisor delivers front line service by identifying and responding to member needs through thoughtful financial conversations.Th... Show more

 • Promoted

Membership Advisor

Fitness World CanadaSurrey, Metro Vancouver Regional District, CA
Full-time

We’ve been alerted to fraudulent emails, phone calls and offer letters impersonating Fitness World and targeting job candidates.Fitness World does not offer remote roles — all recruitment is conduc... Show more

 • Promoted

EMCO Customer Service and Sales Associate

Emco Corporation: Plumbing, HVAC, Waterworks, Industrial, Irrigation, Fire ProtectionNorth Vancouver, Metro Vancouver Regional District, CA
Full-time

Step into a career as a Customer Service and Sales Associate at EMCO Corporation.Focus on providing top-notch service to customers visiting our Profit Centre counters.This role is suited for indivi... Show more

 • Promoted

Dulux Paints Customer-Focused Sales Associate

The Pittsburgh Paints CompanySurrey, Metro Vancouver Regional District, CA
Full-time

Step into a rewarding role at Dulux Paints as a Customer-Focused Sales Associate.Provide expert assistance in product selection and keep the store impeccably organized.The Full-Time Store Sales Ass... Show more

 • Promoted

Sales Representative for Parts & Service

Brandt Group of CompaniesSurrey, Metro Vancouver Regional District, CA
Full-time

Deliver outstanding service with Brandt as an Outside Parts & Service Representative in Surrey.Your role focuses on driving sales and enhancing customer satisfaction in Construction & Forestry part... Show more

 • Promoted

Dueck Auto Group Vehicle Sales Consultant

Dueck Auto GroupVancouver, Metro Vancouver Regional District, CA
Full-time

Fuel your passion for cars with a career at Dueck Auto Group as a Sales and Leasing Consultant! Positions available at our Richmond, Marine, and Downtown dealerships focus on creating outstanding c... Show more

 • Promoted

Sales Ambassador - Drive Store Performance

brobstongroup.com - JobboardDelta, Metro Vancouver Regional District, CA
Full-time

Elevate your career as a Sales Ambassador, providing tailored customer service and leveraging your product expertise.Work in a dynamic environment focused on building strong customer relationships.... Show more

 • Promoted

Member Service Specialist (On Site) Part-Time

ProsperaNew Westminster, BC, CA
Part-time

Member Service Specialist (On Site) Part-Time.Greet customers, establish rapport, address service inquiries and customer concerns, and seek opportunities to deepen customer relationships.Proactivel... Show more

 • Promoted

Join Psycho Bunny as a Sales Associate

Psycho BunnyRichmond, Metro Vancouver Regional District, CA
Full-time

Become a Sales Associate with Psycho Bunny at McArthurGlen Outlets.Delight customers with our trendy apparel while creating an extraordinary shopping experience that reflects our brand values.In th... Show more