Talent.com
Cencora
Personal Care Specialist (12-month contract)Cencora • Vancouver, BC
Personal Care Specialist (12-month contract)

Personal Care Specialist (12-month contract)

Cencora • Vancouver, BC
30+ days ago
Job type
  • Full-time
  • Temporary
  • Remote
Job description

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!

Job Details

Primary Duties and Responsibilities:

  • Key point of contact for patients
  • Contact patients to gather information and educate patients on program services
  • Be a reimbursement expert in his/her assigned caseload territory
  • Educates the patient on program services, including but not limited to injection training, pharmacy options, and reimbursement support
  • Ensure coordination of patient services in a timely manner resulting in a rapid and continuous access to therapy
  • Works collaboratively with other team members in various roles to coordinate the patient journey and ensure patient onboarding
  • Manage all aspects of coverage to maximize and maintain prescription drug coverage
  • Regularly interacts with insurance companies, pharmacies, and other healthcare professionals to provide optimal reimbursement support
  • Coordination of prescriptions (initial and renewal)
  • Adverse Event reporting
  • Ad hoc duties as assigned

Experience and Educational Requirements:

Requirements:

  • Bilingualism (English/French) is an asset (requirement for province of Quebec)
  • Experience in a customer service setting

Assets:

  • Post-secondary education certificate, diploma, or degree an asset
  • Experience in public or private third party reimbursement arena, call center setting or pharmaceutical industry in sales, managed care, clinical support, or related experience an asset
  • Experience in a Customer Service setting
  • Comprehension of medical information
  • Knowledge of public, private and federal reimbursement an asset
  • Previous work using a CRM system an asset
  • Project management skills
  • Knowledge of SalesForce.com an asset
  • Previous work in health insurance experience an asset
  • Previous work in pharmacy an asset

Minimum Skills, Knowledge and Ability Requirements:

  • Exceptional customer service skills and phone etiquette
  • Detail and result oriented
  • Strong analytical and organizational skills
  • Excellent time management skills & sense of urgency
  • Ability to collaborate effectively with program associates
  • Ability to work autonomously in a remote setting
  • Ability to manage multiple tasks and priorities at once
  • Ability to communicate effectively both orally and in writing and in both English and French (oral and written) for the Quebec and New Brunswick Provinces.
  • Strong computer skills and knowledge of Microsoft Office
  • Ability to adapt to change and ambiguity
  • Adhere to Performance Standards and Procedures required by the program

What Cencora offers

We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more.

Full time

.

Create a job alert for this search

Personal Care Specialist (12-month contract) • Vancouver, BC

Similar jobs

Residential Care Specialist – Empower Disabled Residents

Developmental Disabilities Association (DDA)Richmond, Metro Vancouver Regional District, CA
Part-time

A community support organization in Richmond, Canada is seeking a Residential Care Worker to assist residents with developmental disabilities.The role includes enhancing quality of life through dai... Show more

 • Promoted

Industrial Transportation Customer Care Specialist

ABL Employment.comDelta, Metro Vancouver Regional District, CA
Full-time

A leading employment agency in Delta is seeking a Customer Service Representative to provide exceptional service in the transportation sector.Responsibilities include managing customer inquiries, p... Show more

 • Promoted

Technical Customer Care Specialist

Notify Me!Richmond, Metro Vancouver Regional District, CA
Full-time

Notify Me! helps Shopify merchants never miss a sale due to out-of-stock products.Our app, Notify Me! Back in Stock & PreOrder, empowers stores to recover lost revenue through smart inventory alert... Show more

 • Promoted

Remote Patient Support Specialist (Canada)

AVEEVancouver, Metro Vancouver Regional District, CA
Remote
Full-time

A growing healthcare company is seeking a Customer Support Specialist to join their remote team across Canada.In this role, you will assist patients through various communication channels and help ... Show more

 • Promoted

Compassionate Personal Support Aide Wanted

Julita BautistaDelta, Metro Vancouver Regional District, CA
Full-time +1

Help enhance the daily lives of seniors as a compassionate Personal Support Aide.Work full-time with flexible shifts, providing essential personal and household support.This permanent position at a... Show more

 • Promoted

Child Care Grants & Payments Specialist

PathlionVancouver, Metro Vancouver Regional District, CA
Full-time

A child care funding agency in Edmonton is seeking a Claim Payment Coordinator to join its Alberta Child Care Grant Funding team.The ideal candidate will be responsible for processing provincial gr... Show more

 • Promoted

Clinical Assistant — CPAP Support & Patient Care (Vancouver)

Air Liquide HealthcareVancouver, Metro Vancouver Regional District, CA
Full-time

A leading healthcare provider in Metro Vancouver is seeking a Clinical Assistant to provide administrative support associated with CPAP therapy.The ideal candidate will assist healthcare profession... Show more

 • Promoted

Independent PT: Own Schedule, In-Home & Telehealth

KinsVancouver, Metro Vancouver Regional District, CA
Full-time

A physical therapy provider in Prince Edward Island is seeking a skilled Physical Therapist to deliver high-quality care through in-home and virtual sessions.The ideal candidate will manage their s... Show more

 • Promoted

Senior Mortgage Client Engagement Specialist

EQ BankVancouver, Metro Vancouver Regional District, CA
Full-time

A financial institution in Canada is seeking a Senior Customer Engagement Specialist responsible for supporting reverse mortgage applicants.This role acts as a bridge between clients and various in... Show more

 • Promoted

Customer Care & Property Management Specialist

Landa Global Properties Ltd.Vancouver
Full-time

A property management company in Metro Vancouver is looking for a Customer Care & Property Management Coordinator.This dual-focus position ensures new homes are ready for move-in and supports exist... Show more

 • Promoted

Remote Customer Care Specialist | Flexible Schedule & Growth

srecruitingVancouver, Metro Vancouver Regional District, CA
Remote
Full-time

A remote service company is seeking a Customer Care Agent to provide exceptional support to clients.The role offers 100% virtual work from home, a flexible schedule, and opportunities for rapid car... Show more

 • Promoted

Nurturing Home Child Care Specialist

Fernandez FamilyVancouver
Full-time

Provide heartfelt child care in a private home environment.Supervise children and assist with household duties, all while ensuring a secure and inviting atmosphere for their growth.This full-time p... Show more

 • Promoted

Office Coordinator (12-Month Contract) | Flex Days & PTO

Disability Management InstituteSurrey, Metro Vancouver Regional District, CA
Temporary

A fast-growing company seeks an Office Coordinator for a 12-month contract in Surrey, BC.You will oversee daily operations, manage client relationships, and support the administration team.Ideal ca... Show more

 • Promoted

Remote B2B Marketing Specialist - 12-Month Contract

Insight GlobalVancouver, Metro Vancouver Regional District, CA
Remote
Temporary

A leading recruitment agency is seeking a Marketing Specialist to join a client’s marketing team in Canada.This 12-month remote contract role focuses on executing integrated marketing campaigns.The... Show more

 • Promoted

Home Health RN: Independent, Impactful Patient Care

Home Care Solutions of East TexasVancouver, Metro Vancouver Regional District, CA
Full-time

A home health care provider in Beaumont, Alberta, is seeking a Pay Per Visit Home Health Nurse (RN) to deliver skilled nursing care.The ideal candidate will have a current RN license, relevant nurs... Show more

 • Promoted

Geriatric Recreation Therapist – Person‑Centered Care

Louis Brier Home and HospitalVancouver, Metro Vancouver Regional District, CA
Full-time

A leading health care facility in Vancouver seeks a Recreation Therapist to evaluate and implement therapeutic programs for residents.The ideal candidate will possess a relevant diploma or degree a... Show more

 • Promoted

Home Care Nurse Assessor

Squamish-NationSquamish, Squamish-Lillooet Regional District, CA
Full-time

Be Part of Something Meaningful.Are you a compassionate and skilled nursing professional with a passion for supporting holistic, community-based care? Squamish Nation is seeking a Home Care Nurse A... Show more

 • Promoted

Remote Work Benefits Specialist

American Income Life: AOVancouver, Metro Vancouver Regional District, CA
Remote
Full-time

We are seeking overachievers who excel in building strong working relationships and delivering exceptional client experiences.If you pride yourself on your outstanding self-determination and have a... Show more

 • Promoted

Marketing Specialist (12 Month Contract)

Cooper Equipment Rentals LimitedVancouver, Metro Vancouver Regional District, Canada
Temporary

Marketing Specialist (12 Month Contract).Build your Career at Cooper Equipment Rentals.This role is pivotal in driving our marketing efforts and supporting our growth in the region.Please note, to ... Show more

 • Promoted

Patient Care Coordinator in Pediatric Emergencies

Fraser HealthSurrey, Metro Vancouver Regional District, CA
Part-time

Join the pediatric emergency team as a Patient Care Coordinator.Oversee patient flow, nursing supervision, and quality improvement initiatives while enhancing staff development and patient care pra... Show more