Mental Health Clinician - Intake

Are you a mental health professional who thrives on helping young people take that brave first step toward healing? Do you believe that feeling heard, seen, and supported can change someone’s story? Are you looking to be part of a team that shows up for youth, exactly as they are? If this sounds like the kind of work you’ve been looking for, we’d love to meet you.

What We Do:

Since , The Alex has been a community-based, not-for-profit organization providing integrated primary health care, community support services, and housing-focused programs to individuals and families who experience barriers to accessing traditional health, housing, and social service systems. Services are grounded in principles of health equity, low-barrier access, trauma-informed practice, cultural safety, harm reduction, and person-centered care.

The Youth Health Clinic provides team-based primary health care and social programming to youth aged 12 to 24.

Reporting to the Program Manager, the Mental Health Clinician, with a focus on intakes, is responsible for completing intakes for clients interested in accessing the 12-session model, providing single sessions and offer referrals to internal and external resources. The Mental Health Clinician - Intake, collects information on client concerns pertaining to mental health specific goals with therapy, as well as a mental and social history. Intakes are an integral part of the client experience and help guide if the Youth Health Centre services are a good fit with the client’s goals, as well as provide education on what The Alex can offer them. This role is part of an interdisciplinary team and works closely with both medical and social YHC staff.

This is a permanent, full-time position.

What You Will Do:

• Collect and gather information for the mental health intake in a trauma informed and culturally sensitive manner.
• Provide single session counselling.
• Refer clients to external agencies when necessary and appropriate.
• Assist in scheduling initial appointments with the Youth Health Centre Mental Health Clinician and/or Medical team.
• Collaborate with clinic scheduler to ensure clients are contacted in a timely manner and booked in for appointments in an equitable way.
• Collect and compile data for research and evaluation purposes.
• Perform additional duties as assigned.

What You Bring:

• Master's degree in psychology, Social Work, or a related field.
• Active registration with a professional discipline in Alberta.
• Training in single session solution focused therapy is preferred.
• Experience working with high risk, vulnerable youth.
• Confident in assessing risk of suicidality and ability to safety plan accordingly.
• Experience working with an interdisciplinary team.
• Knowledge of CHR EMR is an asset.
• Experience working from a trauma informed and culturally sensitive lens.
• Awareness of community resources and how to refer to them.
• A calm and non-judgmental communication style.
• First Aid (Basic or Intermediate) – Level C CPR & AED within 30 days of hire date; certification must be valid for a minimum of 6 months upon hire.
• A satisfactory vulnerable sector criminal record clearance and child welfare intervention check are required.
• Demonstrated knowledge, understanding and commitment to the Truth and Reconciliation Commission of Canada: Calls to Action is preferred.

Work Environment and Hours:

• The Alex Youth Health Centre: – 2 Ave SE, Calgary, AB.
• 1.0 FTE (37.5 hours of work/wk).
• Standard hours are 10:00 am – 6:00 pm, Monday to Friday.
• Continuously requires extended periods of sitting, with some standing and walking.
• Occasionally involves physical action and requires the ability to bend/crouch, reach above shoulder height, kneel/crawl, and carry objects (less than 20 Ibs) occasionally throughout the shift.

What We Offer:

Some of the great benefits The Alex has to offer include:

• 3-weeks’ vacation
• Medical and Dental Coverage
• Health / Wellness Spending Accounts
• RRSP, Student Loan Repayment Program, and/or Mortgage Accelerator Payment Program (up to 5% match)
• Personal Days
• Floating Holiday
• Sick/Wellness Days
• Employee Family Assistance Plan (EFAP)
• Professional Development

How To Apply

If you are as passionate as we are about making a difference in people’s lives, please visit our career centre: Jobs at The Alex | The Alex.

This position will remain open until a suitable candidate is found. We thank all applicants for their interest, however, only those selected for an interview will be contacted. We will make every effort to accommodate candidate’s schedules and needs in all parts of the hiring process.

The Alex is committed to embedding the principles of equity, inclusion, and diversity across the organization. We are committed to removing barriers to employment that are faced by equity-seeking groups and encourage (but not require) members of these groups to self-identify as such in their cover letters.

In accordance with our strategic priorities, we particularly encourage applications from individuals who self-identify as racialized* or Indigenous (First Nation, Metis, or Inuit).

*The term “racialized” is used here instead of the more outdated and inaccurate terms “racial minority, “visible minority”, “person of colour”, or “non-White”.

For further information about The Alex and its programs, we encourage you to visit our website at style="color: rgb(0, 0, 0);">At The Alex, we place a high value on strong, ethical, and professional relationships between clients and primary care providers. Clear boundaries are essential to ensuring safe, respectful, and effective care. To protect clients, medical professionals and staff, employees and contractors of The Alex are not permitted to access internal physicians, nurses, mental health clinicians, or other allied health professional services during their employment.

We recognize that some applicants may have had, or may currently have, meaningful care relationships with The Alex at the time of applying. If you are currently a client and wish to continue in our recruitment process, you are asked to disclose your service provider relationship. Should you be hired, you will be required to transition your care to an external provider within your first 90 days of employment and maintain this external care relationship for the duration of your employment. Reasonable extensions of the 90-day deadline may be considered where absolutely necessary and in the sole discretion of The Alex.

This approach helps us maintain clear boundaries, uphold professional standards, and protect our workers’ rights to privacy and confidentiality.

10:00 am – 6:00 pm, Monday to Friday