Talent.com
The Wickaninnish Inn
Spa SupervisorThe Wickaninnish Inn • Tofino, BC, CA
Spa Supervisor

Spa Supervisor

The Wickaninnish Inn • Tofino, BC, CA
4 days ago
Salary
CA$49,750.00 yearly
Job type
  • Full-time
Job description

Spa Supervisor

Join our Spa Team as a Spa Supervisor, where you have the opportunity to learn and grow in a Relais & Châteaux property recognized by Forbes, Michelin Key, AAA Four Diamond, and Travel & Leisure’s World’s Best Hotels.

We are dedicated to fostering a culture of belonging where every individual is appreciated and valued for who they are. We are passionate about providing a supportive environment for our team, delivering excellence to our guests while achieving the highest sustainability practices, and creating a lasting legacy for our families and communities.

Our outstanding Spa team has garnered a reputation of service excellence and has been internationally recognized and awarded. With treatments inspired by the rainforest and coast, our practitioners, estheticians, coordinators and attendants work together to provide personalized service and create a relaxing environment for our guests.

As a Spa Supervisor you will:

  • Ensure efficient and personalized guest service meeting and exceeding Relais & Chateaux, AAA 4 & 5 Diamond and Forbes Standards.
  • Support and assist the Spa Manager as they are responsible and accountable for the actions of all Spa Team Members. Work as a “hands-on” supervisor assisting the team as they strive to meet or exceed guests’ expectations.
  • Be the contact person for all guests or team members who may be requiring immediate assistance from the Spa Supervisor, and/or follow up with guest concerns as necessary.
  • Handle Receptionist/Coordinator duties such as reservation calls, welcoming guest to the spa, cashier and cash-outs, coordinating practitioner schedule and appointments and other administration duties.
  • Be knowledgeable of all services and treatments offered by the Ancient Cedars Spa.
  • Be knowledgeable of all products sold from the Ancient Cedars Spa, perform retail inventory, and order products including back-bar and process e-commerce orders.
  • Participate in Retail programs. Provide assistance, guiding and coaching to other Spa Team Members in regards to retail sales, whether in Team meetings, or on a 1-on-1 basis.
  • Assist in spa cleaning and organization of all areas of the spa. Oversee the duties of Spa Attendants, directing and assisting as needed.
  • Participate in all Human Resource functions within the Spa Department, as directed by the Spa Manager.
  • Be responsible for training and training materials for the Coordinator and Attendant Team as directed by the Spa Manager.
  • Be true to Our Promise, meet and exceed the service philosophies and standards of the Inn.

The Wickaninnish Inn is committed to the principles of equality and diversity in the workplace. We aim to hire the best candidate for the position based on their qualifications and merit in terms of knowledge, skills, and experience.

Our ideal candidate will embody the West Coast culture, while still being committed to the art of hospitality and pursuit of excellence. They will have:

  • The willingness to learn in a team environment while striving to exceed Relais & Chateaux, AAA 4 & 5 Diamond and Forbes Standards.
  • Great interpersonal and verbal communication skills.
  • Previous spa product line knowledge would be an asset.
  • Strong organizational skills, initiative thinking and ability to multi-task.
  • The ability to organize the guest bookings for spa practitioners and deal with guests in a professional manner.
  • Previous experience of 1 year in another spa, or a full-service hotel, would be an asset.
  • Working knowledge of Pro-Salon, Excel, Word, and internet applications would be preferred.
  • The Ability to embrace the philosophies of wellness and healing through spa experiences.
  • Exemplary customer service skills and a demonstrated willingness to exceed guest expectations.
  • The ability to contribute and assist in creating a positive atmosphere for learning & development for the Spa Team Members.
  • The ability to commit to the position for two years.

Salary/Wage: $49,750 per year

Create a job alert for this search

Spa Supervisor • Tofino, BC, CA

Similar jobs

Sous Chef at Wickaninnish Inn

Wickaninnish InnTofino, BC, CA
Full-time

Elevate dining experiences as a Sous Chef at Wickaninnish Inn on Vancouver Island.Lead kitchen operations, mentor staff, and drive creative menu execution.Wickaninnish Inn, a prestigious Relais & C... Show more

 • Promoted • New!

Senior Maintenance Technician – Hospitality & Grounds

The Wickaninnish InnTofino, BC, CA
Full-time

A renowned hospitality property in Tofino is seeking a Sr.Maintenance Technician to ensure exceptional guest service while managing various maintenance tasks.The role includes landscaping, repair w... Show more

 • Promoted

Specialty RN Training Opportunity - Emergency

Vancouver Island Health AuthorityTofino, BC, CA
Full-time +1

Specialty RN Training Opportunity - Emergency - (225912).This position represents a regular full time training opportunity (theory and practicum) to prepare staff to work in the specified Island He... Show more

 • Promoted

Sous Chef for Innovative Dining Experience (Tofino)

Wickaninnish InnTofino, BC, CA
Full-time

Step into a leading culinary role as a Sous Chef at Wickaninnish Inn, a recognized Relais & Châteaux property on Vancouver Island.Drive exceptional dining experiences while adhering to the highest ... Show more

 • Promoted

Dynamic Spa Management: Assistant Role in Luxury Environment

The Wickaninnish InnTofino, BC, CA
Full-time

Embark on a rewarding journey as an Assistant Spa Manager in a luxury spa.Collaborate with a talented team dedicated to superior wellness experiences and personalized client service.This leadership... Show more

 • Promoted

Restaurant Supervisor - The Wickaninnish Inn

Relais & ChâteauxTofino, BC, CA
Full-time

We are a family-owned Relais & Châteaux property located on the stunning West Coast of Vancouver Island and have been creating world-renowned guest experiences since we opened in 1996.While situate... Show more

 • Promoted

Room Attendant with Benefits at Long Beach Lodge

Long Beach Lodge ResortTofino, BC, CA
Full-time

Become part of the Long Beach Lodge Resort team as a Room Attendant, focusing on guest satisfaction through exceptional cleanliness and service.This full-time role is located in beautiful Tofino, B... Show more

 • Promoted

Sommelier - The Wickaninnish Inn

Relais & ChâteauxTofino, BC, CA
Full-time

Ensure efficient and personalized guest service meeting and exceeding Relais & Chateaux, AAA 4 & 5 Diamond and Forbes Standards.Lead by example and be a pro-active member of The Pointe Restaurant T... Show more

 • Promoted

Senior Technician for Comprehensive Maintenance in Hospitality

The Wickaninnish InnTofino, BC, CA
Full-time

Take your expertise to the next level as a Senior Maintenance Technician in a luxurious hospitality environment known for its service excellence.Enjoy a hands-on role that blends guest interaction ... Show more

 • Promoted

Préposé ou préposée aux installations/concierge pour les visiteurs

Employment and Social Development CanadaTofino, BC, CA
Full-time

Public Job Reference: CAP24J-034794-000028.Préposé(e) aux installations/concierge pour les visiteurs (Facilities & Concierge for Visitors).Parc National du Canada Pacific Rim – Tofino, Ucluelet, Po... Show more

 • Promoted

Assistant Spa Manager

The Wickaninnish InnTofino, BC, CA
Full-time

Open to International applicants with valid Canadian Work permits: Yes.Join our Spa Team as an Assistant Spa Manager where you have the opportunity to learn and grow in a Relais & Châteaux property... Show more

 • Promoted

Housekeeping Leader - The Wickaninnish Inn

Relais & ChâteauxTofino, BC, CA
Full-time

We are a family-owned Relais & Châteaux property located on the stunning West Coast of Vancouver Island and have been creating world‑renowned guest experiences since we opened in 1996.While situate... Show more

 • Promoted

Skilled Restaurant Supervisor for Premier Dining Excellence

The Wickaninnish InnTofino, BC, CA
Full-time

Drive excellence and innovation as a Restaurant Supervisor in a prestigious dining establishment.Your role will focus on guest service standards, staff leadership, and fostering a culture of apprec... Show more

 • Promoted

Restaurant Supervisor

The Wickaninnish InnTofino, BC, CA
Full-time

Open to International applicants with valid Canadian Work permits: Yes.Join our Restaurant Team as a Restaurant Supervisor, where you have the opportunity to learn and grow in a Relais & Châteaux p... Show more

 • Promoted

Fine Dining Restaurant Supervisor – Luxury Guest Experience

The Wickaninnish InnTofino, BC, CA
Full-time

A renowned hotel property in Tofino, BC, seeks a Restaurant Supervisor to lead their restaurant team.In this role, you will provide exceptional guest service, motivate staff, and ensure adherence t... Show more

 • Promoted

Luxury Spa Assistant Manager — Leadership Role

The Wickaninnish InnTofino, BC, CA
Full-time

A luxury resort in British Columbia is seeking an Assistant Spa Manager to join their renowned spa team.This role requires a commitment to exceptional guest service while maintaining the highest st... Show more

 • Promoted

Skilled Sommelier Needed for Upscale Dining Venue

The Wickaninnish InnTofino, BC, CA
Full-time

Become a key player as a Sommelier in an upscale dining venue.Focus on exceptional guest interactions, wine selections, and inventory management to create memorable experiences.This role calls for ... Show more

 • Promoted

Front Office Supervisor - The Wickaninnish Inn

Relais & ChâteauxTofino, BC, CA
Full-time

We are a family-owned Relais & Châteaux property located on the stunning West Coast of Vancouver Island and have been creating world-renowned guest experiences since we opened in 1996.While situate... Show more

 • Promoted

Sr Maintenance Technician - The Wickaninnish Inn

Relais & ChâteauxTofino, BC, CA
Full-time

We are a family-owned Relais & Châteaux property located on the stunning West Coast of Vancouver Island and have been creating world-renowned guest experiences since we opened in 1996.While situate... Show more

 • Promoted

Housekeeping Leader Career at Wickaninnish Inn

Relais & ChâteauxTofino, BC, CA
Full-time

Join Wickaninnish Inn in a pivotal Housekeeping Leader role where guest satisfaction and team spirit thrive on Vancouver Island’s breathtaking coast.This hands-on position drives operational excell... Show more