Job Description
As the General Manager, you will drive the operations forward within an organization that allows extensive latitude to make decisions and take action. You will achieve excellence by leading and teaching your people to make business and service decisions that are focused on upholding the highest standards in guest service and employee retention while delivering against key financial goals and performance metrics for the Hotel and maximizing profit margins for all stakeholders.
Pomeroy Perks
Key Focuses
Experience/Passions/Education
Working Conditions
Due to the 24-hour operation of the Hotel, the General Manager may be exposed to long shifts that at times include late hours, weekends, and holidays. This position is set in a fast-paced environment, with high levels of interaction with guests, employees, and other stakeholders. The General Manager will spend a lot of time on their feet, multitasking competing priorities, effectively dealing with confrontation from employees and guests and leading a culture of service excellence.
About Pomeroy Lodging
Pomeroy Lodging is Western Canada’s leader in hospitality and lodging. Driven to meet every need, we own and operate a comprehensive range of hotels and resorts throughout the West. Our investment goes well beyond the walls of our hotels and the land we build on. Pomeroy Lodging is committed to investing heavily in our people, properties, and communities.
Hotel General Manager • Olds Management , Alberta Canada
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