IT Administrator

Job Description

Job Description

Salary :

From our Calgary HQ to our teams in Edmonton, Red Deer, and the Okanagan, SysGen helps businesses across Western Canada boost productivity, security, and growth. Our Dedicated IT Support Model means we build real relationships with clients, not just fix tickets. Guided by our 8 principles of collaboration, innovation, integrity and more, we tackle serious IT challenges but always as a team. Join us and youll troubleshoot, innovate and celebrate wins together, making IT more effective and way more fun.

As an IT Administrator, youll be the go-to tech expert for a portfolio of clients, keeping their systems running smoothly, finding ways to make their technology better, and jumping in when support is needed. Youll work hands-on with client environments, build strong relationships, and make a real impact on how clients experience their technology.

At SysGen, youre not just starting a job; youre logging into a team thats wired for collaboration, cloud-level fun, and big ideas that never crash.

Life at SysGen - Perks & Benefits (Whats in it for you?)

• Earn More : Competitive salary plus performance-based compensation.
• Vacation Your Way : Take advantage of our unique Double Dip vacation program.
• Live Well : Work-life balance with a hybrid work schedule, comprehensive benefits, and a culture of health & wellness.
• Culture that Clicks : From team-building activities (that are actually fun) and Fun Fridays to staff appreciation and company-wide celebrations, we create moments that bring people together.
• Get Rewarded : EVERYONE is eligible to win Presidents Club and join an all expenses paid trip the trip (last time it was to Mexico!)
• Grow Your Career : Paid training and development to help you level up.
• Make Your Mark : Were a flat organization where your ideas matter. No red tape, no endless approvals; just the freedom to create impact and make meaningful changes right away.
• Join a Winning Team : SysGen is diverse, innovative, and recognized with multiple awards, such as :

Top Managed Services Provider by Channel Futures (Last 4 consecutive years)

Role & Responsibilities

Requirements

Operating Systems : Windows 7, 8 and 10, Windows Server 2008, 2012 +R2, 2016, Linux, OSX, IOS, Android, VMWare & clustering, Hyper-V and clustering

SysGen employees are guided by our 8 Guiding Principles :

Collaboration Communication

Consistency Expectations

Innovation Integrity

Relationships Responsibility

SysGen follows the principles of equal opportunity, diversity, and inclusiveness regarding our hiring and promotion procedures.