Senior Business Systems Analyst

Important Notice: This position is being managed by Si Systems. To be considered, external candidates must apply directly via the job posting on Si Systems website using the link below.

Job posting link via Si Systems:
Our Story & Purpose:

\We’re Vancity, a member-owned credit union built on the principles of inclusion and social justice. Since 1946, our relentless commitment to these values has helped us challenge the status quo and break down barriers. We’ve made bold commitments to become net-zero by 2040 across all mortgages and loans, and we’re actively pursuing strategies in Indigenous banking and financial resilience for our members.

As the largest private sector Living Wage Employer in Canada, we’re proud to be consistently recognized as one of the country’s Top Employers. If you’re ready to join our team of 2,300 diverse individuals, access competitive rewards and benefits, and be part of a greater movement - apply today!

Your Role in Supporting Our Members:

The Senior Business Systems Analyst will be responsible for analyzing complex business requirements and translating them into technical solution designs, involving intricate problem solving to address both business needs and technical constraints. This role will require navigating high-level challenges, often involving system integrations, scalability concerns, and optimizing workflows to meet organizational objectives.

This is a Full-time, Permanent role based at our Vancity head office and will report directly to the Senior Manager, Digital Platforms. While this position provides a hybrid work arrangement, you will be expected to be on-site for events and business demands

How You'll Make an Impact:

• Finalize Business Requirements: Review and finalize business requirements, and manage product backlog items to enhance customer experiences and achieve business objectives.
• Risk and Gap Assessment: Identify and assess risks and gaps during development, seeking direction from IT leaders as needed.
• Stakeholder Engagement: Inform and engage key stakeholders on product and service development to ensure strong collaboration and timely communication.
• · System Capability Review: Assess Commercial Online Banking platform capabilities and translate complex commercial banking requirements into technical specifications for enhancements, integrations, and new features.
• Solution Analysis: Provide potential solutions and recommended approaches through impact and value analysis, considering digital user journeys, complex commercial banking workflows, and operational implications.
• Integration & Vendor Management: Collaborate with Technology departments and an external SaaS vendor to customize and deliver the Commercial Online Banking platform, integrating with existing platforms (e.g., Temenos) via API microservices.
• Commercial Payments Enablement: Lead requirements and functional design for complex commercial banking payment capabilities, including eTransfer upgrades and transactions such as Wires, EFT, and CRA payments, ensuring secure, compliant, and reliable processing across integrated systems.
• Documentation & Compliance: Maintain comprehensive documentation of processes and ensure adherence to company policies and industry regulations.
• Technical Coaching: Offer advice and guidance to Digital Platform Analysts and provide technical coaching to business stakeholders and project team members to achieve team deliverables and objectives.

What You’ll Bring to the Team:

• Bachelor’s degree in computer science, computer engineering, or a related field.

• Minimum of 3 years’ experience as a business analyst, systems analyst, or similar role.

• Willingness to work in a highly flexible environment with multiple competing priorities.

• Demonstrated experience implementing or enhancing a commercial/corporate online banking platform, including front-end journey design and integration to backend/core systems.

• Proven ability to innovate and adapt to the latest developments in the area of expertise. Ability to grasp new skills and content quickly.

• Advanced Database Query Strategies: Demonstrates advanced knowledge of database query strategies and techniques.

• Data Retrieval from Diverse Sources: Skilled in retrieving data from various sources, including reviewing server logs.

• Report Generation and Data Presentation: Capable of generating comprehensive reports and effectively presenting data findings to stakeholders.

• Web Analytics and Accessibility: Proficient in understanding and applying web analytics and web accessibility standards.

• API Design, Swagger, and Data Mapping: Proficient in API design, using Swagger, and data mapping.

• Managing Mobile App Stores: Maintain and manage mobile app stores, including App Store Connect and Google Play Store, ensuring timely updates and compliance with platform guidelines.

Extra Skills That Set You Apart:

• Business Analysis or IT & Process related certifications (CBAP, AAC, ITIL Foundation, CISA) are an asset.
• Experience in product implementation (e.g., Salesforce, CRM, Contact Centre technologies).
• Experience working in the financial industry in Retail or Commercial Banking

We value lived experience, so if you are interested in this role, we encourage you to apply even if you feel your skills don't perfectly align with those listed.

What You’ll Earn:

This role offers a salary range of $92,700 to $115,000 per annum. The base pay offered may vary depending on factors such as relevant qualifications, skills, previous experience, and internal equity. As part of our total rewards package, employees may also be eligible for our annual incentive program, subject to program eligibility requirements.

Why You’ll Love Working Here:

A career at Vancity is more than just a job, you’re joining a tradition of change-makers who are creating lasting change for our communities. Beyond base pay, we offer a comprehensive total rewards package to ensure our employees are empowered to thrive:

• Living Wage Employer: We’re the largest private-sector Living Wage Employer in Canada and consistently ranked among Canada’s Top Employers.
• Customizable Benefits: Permanent employees receive flexible benefit packages that can be tailored annually to meet evolving needs.
• Generous Vacation: New employees start with 3-4 weeks of vacation per year, with additional days earned over time.
• Extra Stat Holidays: In addition to BC’s 11 statutory holidays, we offer 2 extra days, plus care days for personal or family illness.
• Immediate Health Coverage: Health and dental benefits begin on your hire date, with three levels of coverage to choose from.
• Defined Benefit Pension: Our retirement plan provides a guaranteed income for life, recognizing that retirement looks different for everyone.

Vancity Talent Programs:

Vancity supports an inclusive hiring process for candidates who self-identify as Indigenous, Black, or Trans. With special permission from the BC Human Rights Commissioner, this initiative provides access to career development opportunities, prioritized job screening, and feedback. Any information you choose to share will be stored securely and used only for recruitment and career development connected to this initiative, in line with the BC Personal Information Protection Act (PIPA). For details, please see our dedicated Talent Programs job posting.

#LI-HZ1