User Experience (UX) WriterLawDepot • Edmonton, Division No. 11, CA

User Experience (UX) Writer

LawDepot • Edmonton, Division No. 11, CA

5 days ago

Job type

Full-time

Permanent

Job description

Overview

Company Profile

Join one of the fastest growing companies in Canada. LawDepot is a seven-time Growth 500 ranked organization and a major player in the global legal solutions industry. Our mission is to modernize the legal document creation experience by empowering people with fast, easy-to-use, and professional solutions. With over ten million satisfied customers worldwide, over two million monthly website visitors, and billions of dollars saved on legal fees, you will be joining a team that is truly making a difference. At LawDepot, we foster a collaborative and inclusive learning culture that values excellence and diversity. Apply today and become a part of our exciting journey!

Position Overview

LawDepot.com is currently expanding and looking to recruit a User Experience (UX) Writer in Edmonton, Alberta. In this role, you will be responsible for creating interactive web products and services that are helpful, easy to understand and a pleasure to use for our 24 million plus yearly visitors. A primary responsibility will be improving the usability of our products by refining the structure and readability of our interactive questionnaires. This is a full-time permanent position, working 37.5 hours per week with opportunities in office or hybrid.

Responsibilities

Develop interactive product questionnaires that customers fill out to create customized legal documents
Write and edit text to make the creation of legal documents simple and easy for our users
Collaborate with our Legal, Design, Development and QA departments to create powerful, interactive web products that are optimized for conversion
Gather and sort through quantitative and qualitative data to determine problem areas and opportunities for improvement across web products
Implement best practices and explore the creation of new best practices for web products
Utilize internal tools to implement specifications to a high standard
Conduct product research and user testing to inform questionnaire improvements
Develop innovative strategies for increasing user engagement and retention
Continually develop skills by reading and researching about user experience optimization and digital marketing

Knowledge And Skill Requirements

Post-secondary education in Communications, Marketing, Law, Business, Library Science, or other relevant fields

Technical writing experience would be an asset

Excellent written and verbal communication skills

Experience with conversion rate optimization and A / B testing

Ability to communicate complicated information in a succinct way that users can understand

Understanding of conversion optimization, consumer psychology, and online marketing

Ability to effectively provide and receive feedback

Self-driven with the ability to work both independently and as part of a team

Ability to identify opportunities and suggest new ideas

Quality decision making and sound judgement

Ability to learn, work with, and troubleshoot various types of technology

Knowledge of law and legal matters would be an asset

Working knowledge of UX best practices would be an asset

Software development knowledge would be an asset

Bilingual in French, German or Spanish would be an asset

Why You Should Join The LawDepot Team

Excellent total compensation package

Comprehensive health and dental benefits, plus an additional Health Care Spending Account

Great work life balance (37.5 hour work weeks, flexible schedules, ability to bank hours)

Three weeks paid vacation, plus bonus personal days

Continuous learning opportunities, including LinkedIn Learning subscriptions and training budgets

Company share plan

Free catered lunches for the entire office

Monthly social events for team members to enjoy (think axe throwing, rock climbing, board games, food trucks, trivia contests, and charitable activities)

Casual work environment

Personal offices for focused work and to have your individual space (plus collaborative workspaces for when you want to meet with the team)

Free and easily accessible parking

Southgate Mall, Whyte Ave, and Calgary Trail restaurants are only minutes away

Hybrid working arrangements for balance between getting work done at home and engaging with others in the office

How To Apply

Please submit a resume and cover letter online via our Careers page at https : / / www.lawdepot.ca / career

We thank all applicants; however, only those selected for an interview will be contacted.

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User Experience UX Writer • Edmonton, Division No. 11, CA

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