Job Description
We’re looking for a creative and detail-oriented Content Coordinator to join our client for a 3 month contract. This is a hybrid role (in office 3 days a week) in Waterloo.
If you have a strong understanding of content strategy, thrive in fast-paced environments, and come from an agency background—this role is for you. You’ll support content planning, production, and publishing across various digital platforms for multiple brands and campaigns.
Roles and Responsibilities
Develop strong working relationships with internal teams—including Account Management, Creative, Support, and Project Management—to ensure alignment across all stages of content delivery
Plan and manage the trafficking of content across multiple client networks, ensuring all deadlines and specifications are met
Coordinate and track the life cycle of projects as a key stakeholder for content-related items
Communicate directly with clients on an as-needed basis to clarify requirements, share updates, or resolve issues
Ensure all content and digital signage is network-ready for new installations or updates
Document evolving client content needs and update internal systems accordingly
Scope effort and timeline for small to medium-sized projects
Perform thorough quality assurance of all content files—including playback validation and programming verification—prior to network distribution
Respond promptly to daily content inquiries in line with defined SLAs
Accurately track, input, and maintain client network and location-specific business information
Manage and update pricing and calorie information as required by the client
Execute mass data updates across small and large digital signage networks
Qualifications and Skills
2+ years of experience in content coordination, preferably in a marketing agency or digital media environment
Strong organizational and project management skills; ability to handle multiple projects simultaneously
Excellent communication and interpersonal skills—comfortable working with both internal teams and clients
High attention to detail, particularly around content accuracy, formatting, and QA processes
Proficiency in Microsoft Office (Word, Excel, PowerPoint)
Ability to understand and communicate technical details with cross-functional teams
Content Coordinator • Waterloo, ON
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