Content Coordinator

Job Description

We’re looking for a creative and detail-oriented Content Coordinator to join our client for a 3 month contract. This is a hybrid role (in office 3 days a week) in Waterloo.

If you have a strong understanding of content strategy, thrive in fast-paced environments, and come from an agency background—this role is for you. You’ll support content planning, production, and publishing across various digital platforms for multiple brands and campaigns.

Roles and Responsibilities

Develop strong working relationships with internal teams—including Account Management, Creative, Support, and Project Management—to ensure alignment across all stages of content delivery

Plan and manage the trafficking of content across multiple client networks, ensuring all deadlines and specifications are met

Coordinate and track the life cycle of projects as a key stakeholder for content-related items

Communicate directly with clients on an as-needed basis to clarify requirements, share updates, or resolve issues

Ensure all content and digital signage is network-ready for new installations or updates

Document evolving client content needs and update internal systems accordingly

Scope effort and timeline for small to medium-sized projects

Perform thorough quality assurance of all content files—including playback validation and programming verification—prior to network distribution

Respond promptly to daily content inquiries in line with defined SLAs

Accurately track, input, and maintain client network and location-specific business information

Manage and update pricing and calorie information as required by the client

Execute mass data updates across small and large digital signage networks

Qualifications and Skills

2+ years of experience in content coordination, preferably in a marketing agency or digital media environment

Strong organizational and project management skills; ability to handle multiple projects simultaneously

Excellent communication and interpersonal skills—comfortable working with both internal teams and clients

High attention to detail, particularly around content accuracy, formatting, and QA processes

Proficiency in Microsoft Office (Word, Excel, PowerPoint)

Ability to understand and communicate technical details with cross-functional teams