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Account Administrator
Account AdministratorDrayden Insurance Ltd. • Edmonton, Division No. 11, CA
Account Administrator

Account Administrator

Drayden Insurance Ltd. • Edmonton, Division No. 11, CA
5 days ago
Job type
  • Full-time
Job description

Account Administrator

Apply for the Account Administrator role at Drayden Insurance Ltd.

Responsibilities

  • Ensure the needs of customers are being met through superior customer service
  • Answer telecommunications system and direct calls accordingly
  • Process client payments according to the needs of the Insurance Company and policies
  • Verify client documents for accuracy and follow up on any discrepancies
  • Process insurance policies and documents following Drayden's workflows
  • Follow up on outstanding matters with insurance companies
  • Keep a safe and clean reception area by complying with procedures, rules, and regulations
  • Contribute to team effort by accomplishing related results as needed

Your Unique Talents

  • You have great verbal and written communication skills, along with listening abilities
  • You conduct a level of professionalism that represents the face of the company
  • You are customer service focused and quickly able to adapt to meet client’s needs
  • You initiate and problem solve in difficult situations
  • You obtain strong organization, prioritization, and time management skills
  • You show great attention to detail and are strongly focused
  • You have administrative or accounting experience in previous jobs, education or hobbies
  • You are proficient with Microsoft Office suite (Excel, Word), with data entry speed of 45 wpm
  • You are dependable, and ethical
  • Previous insurance experience is considered an asset
  • Your Values Align with Ours

  • Integrity – You act with honesty and professionalism. You treat clients and co‑workers with respect and fairness
  • Client Relationships – You have the desire to deliver exceptional client service
  • Career Growth – You are motivated to learn and grow your career with our encouragement and support
  • Embrace Progressive Change – You are an ‘ideas’ person and can adapt easily to change
  • Teamwork – You work together with others to achieve goals
  • Community – You support communities by being involved
  • About Drayden

    We are an independently owned insurance brokerage and registry service with deep roots in the Alberta communities we have served since 1965. By employing over 170 people in those communities, we contribute significantly to their economies and support local charities through our giving programs, as well as through volunteer work. Our knowledgeable employees deeply understand the needs of our clients, translating to long lasting client relationships. Our network of industry partners provides our clients a wide range of coverages that's best for them individually or for their business.

    We offer a great place to work and provide a competitive salary with bonus incentives.

    Benefits

  • RRSP match
  • Health Spending Account
  • Wellness program
  • Seniority level

  • Entry level
  • Employment type

  • Full‑time
  • Job function

  • Other
  • Industries

  • Insurance
  • #J-18808-Ljbffr

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    Administrator • Edmonton, Division No. 11, CA

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