This position is a great opportunity for new or recent graduates to gain valuable work experience with the opportunity to develop into a sales and operations leader. This opportunity will allow you to work closely with the General Manager with the opportunity to run the business during peak times (evenings and weekends).
We Offer
Elevated Hourly Compensation: Paid biweekly and based on experience and skillset
Performance-Based Commission: Monthly payouts based on KPIs (listed pay includes commission)
In-House Sales and Leadership Training: Paid training to enhance your skills
Earn While You Learn: Paid training on Crunch Connected, our learning platform
Continuous Mentorship: Work directly with the General
Employee Perks: Free membership with guest privileges, discounts, and a daily workout built into your schedule
Career Advancement: Direct path to franchise ownership
Transparent Communication: Open-door policy with supportive management
Inclusive Company Culture: Refer-a-friend incentives, free uniforms, manager-of-the-month perks, seminars, conferences, and team-building events (including lunches, dinners, and workouts), and more!
About Crunch Fitness
Be a part of the greatest growth story ever to be told in the fitness industry!
The company is rapidly expanding its club footprint throughout Canada, and it is led by a management team with over 100 years of combined experience in the fitness industry.
With over 500 locations, Crunch Fitness is a leader in offering the highest value to its members at the lowest cost
Our Core Values
Communication is Key - Clarity and transparency with our processes and expectations
Leaders Grow Leaders - We empower, develop, and support each other through shared commitment
All In, All The Time - We give 100% without hesitation
Challenge Transforms Growth - We embrace our challenges as an opportunity to learn and grow
Teamwork and Community - our team plays a vital role in our success and are valuable contributors to the community
Your Schedule
Monday-Thursday: 12pm-8pm, Saturday 10am-6pm
Position Overview: The Assistant General Manager plays a critical role in ensuring the seamless operations of our gym, aiming to deliver an exceptional member experience within a positive environment while ensuring financial success. This position requires the desire to learn how to motivate and lead a team, coupled with a commitment to continuous team member training and development.
Responsibilities:
Community Environment: Most importantly, foster a welcoming, friendly, and warm environment for all members
Team Building: Source, interview, and hire team members, establishing strong, cohesive teams
Management Oversight: Support the team, set weekly schedules, and assign responsibilities to ensure smooth operations
Training Standards: With support, oversee and maintain training standards, coaching and developing team members to enhance sales performance
Development and Coaching: Consistently develop and coach team members, providing training on employment policies and practices
Business Growth: Drive business profitability and inspire the team to achieve daily, weekly, and monthly objectives
Member Retention: Ensure timely resolution of member concerns as retention is a key priority
KPI Monitoring: Monitor staff performance through scoreboards, ensuring KPI standards are met or exceeded
Facility Maintenance: Maintain a clean facility with equipment operating at optimal levels
Payroll and Scheduling: Support employee payroll and scheduling, ensuring adequate staffing levels at all times
Product and Service Knowledge: Possess a comprehensive understanding of all offerings, amenities, and equipment utilization
Compliance and Accuracy: Ensure and monitor compliance with all policies, procedures, and standards, maintaining accuracy in operations
Inventory Management: Monitor club inventory and ensure timely restocking
Who You Are
New or recent graduate from a fitness and health promotion or business program and ready to work!
Passionate or interested in the business of fitness
Service-oriented management experience
Ownership mentality
Growth mindset
A basic criminal background check will be required as part of the hiring process. This is to ensure a safe and secure environment for all employees and members.
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Assistant General Manager • Calgary, AB, CA
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