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Assistant General Manager
Assistant General ManagerCrunch Fitness Canada • Calgary, AB, CA
Assistant General Manager

Assistant General Manager

Crunch Fitness Canada • Calgary, AB, CA
30+ days ago
Job type
  • Full-time
Job description
Benefits:
  • Bonus based on performance
  • Employee discounts
  • Flexible schedule
  • Free uniforms
  • Opportunity for advancement
  • Training & development

This position is a great opportunity for new or recent graduates to gain valuable work experience with the opportunity to develop into a sales and operations leader. This opportunity will allow you to work closely with the General Manager with the opportunity to run the business during peak times (evenings and weekends).

We Offer
  • Elevated Hourly Compensation: Paid biweekly and based on experience and skillset
  • Performance-Based Commission: Monthly payouts based on KPIs (listed pay includes commission)
  • In-House Sales and Leadership Training: Paid training to enhance your skills
  • Earn While You Learn: Paid training on Crunch Connected, our learning platform
  • Continuous Mentorship: Work directly with the General
  • Employee Perks: Free membership with guest privileges, discounts, and a daily workout built into your schedule
  • Career Advancement: Direct path to franchise ownership
  • Transparent Communication: Open-door policy with supportive management
  • Inclusive Company Culture: Refer-a-friend incentives, free uniforms, manager-of-the-month perks, seminars, conferences, and team-building events (including lunches, dinners, and workouts), and more!
About Crunch Fitness
  • Be a part of the greatest growth story ever to be told in the fitness industry!
  • The company is rapidly expanding its club footprint throughout Canada, and it is led by a management team with over 100 years of combined experience in the fitness industry.
  • With over 500 locations, Crunch Fitness is a leader in offering the highest value to its members at the lowest cost
Our Core Values
  • Communication is Key - Clarity and transparency with our processes and expectations
  • Leaders Grow Leaders - We empower, develop, and support each other through shared commitment
  • All In, All The Time - We give 100% without hesitation
  • Challenge Transforms Growth - We embrace our challenges as an opportunity to learn and grow
  • Teamwork and Community - our team plays a vital role in our success and are valuable contributors to the community
Your Schedule
  • Monday-Thursday: 12pm-8pm, Saturday 10am-6pm
Position Overview:
The Assistant General Manager plays a critical role in ensuring the seamless operations of our gym, aiming to deliver an exceptional member experience within a positive environment while ensuring financial success. This position requires the desire to learn how to motivate and lead a team, coupled with a commitment to continuous team member training and development.


Responsibilities:
  • Community Environment: Most importantly, foster a welcoming, friendly, and warm environment for all members
  • Team Building: Source, interview, and hire team members, establishing strong, cohesive teams
  • Management Oversight: Support the team, set weekly schedules, and assign responsibilities to ensure smooth operations
  • Training Standards: With support, oversee and maintain training standards, coaching and developing team members to enhance sales performance
  • Development and Coaching: Consistently develop and coach team members, providing training on employment policies and practices
  • Business Growth: Drive business profitability and inspire the team to achieve daily, weekly, and monthly objectives
  • Member Retention: Ensure timely resolution of member concerns as retention is a key priority
  • KPI Monitoring: Monitor staff performance through scoreboards, ensuring KPI standards are met or exceeded
  • Facility Maintenance: Maintain a clean facility with equipment operating at optimal levels
  • Payroll and Scheduling: Support employee payroll and scheduling, ensuring adequate staffing levels at all times
  • Product and Service Knowledge: Possess a comprehensive understanding of all offerings, amenities, and equipment utilization
  • Compliance and Accuracy: Ensure and monitor compliance with all policies, procedures, and standards, maintaining accuracy in operations
  • Inventory Management: Monitor club inventory and ensure timely restocking
Who You Are
  • New or recent graduate from a fitness and health promotion or business program and ready to work!
  • Passionate or interested in the business of fitness
  • Service-oriented management experience
  • Ownership mentality
  • Growth mindset
  • A basic criminal background check will be required as part of the hiring process. This is to ensure a safe and secure environment for all employees and members.
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Assistant General Manager • Calgary, AB, CA

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