Program Assistant - Camp OC

Program Assistant - Camp OC

Position Number : P01419

Location : Kelowna

Flexible Work Options : Other

Division / Portfolio : Continuing Studies and Corporate Training

Department / Program : C / S Administration

Role : Full-time, Monday – Friday 8 am‑4 pm

Under the general supervision of the Operations and Administrative Coordinator, the Program Assistant provides client service to students, prospective students, instructors and other stakeholders. This position is responsible for registration support services for Continuing Studies courses and programmes; responds to inquiries about programmes, courses and services; provides clerical and administrative support to Program Coordinators and Instructors; maintains and updates student records; assists with limited financial processing; and provides public relations and marketing support.

Functions and Duties

Student Services and Registration Support

• Provides frontline customer service by responding to inquiries via phone, email and in‑person regarding Continuing Studies programmes, courses, policies and procedures.
• Assists students with online portal navigation (Destiny One, MyOkanagan, Moodle), account troubleshooting, registration issues, and provides guidance on programme options, prerequisites and requirements.
• Maintains student records in Banner and legacy systems including data entry, grade entry, class lists, attendance summaries and processing of Director’s List letters.
• Maintains waitlists, sends welcome communications, creates certificates of completion and maintains general email inboxes.

Financial Processing Support

Administrative and Clerical Support

Coordination and Liaison

Marketing and Recruitment Support

Education and Experience

Completion of Grade 12 plus one year post‑secondary training in Office Administration or equivalent. Over 1 year and up to and including 2 years of related experience. Familiarity with CS registration systems and processes.

Skills and Abilities

Preferred Qualifications

Inclusion Statement

Okanagan College is committed to increasing the equitable and inclusive participation of marginalised people in all aspects of college life. We welcome and encourage applications from Indigenous Peoples, Black People, members of racialised groups / visible minorities, people with disabilities and people with diverse gender identities or expressions. People with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence, AccessibilityHR@okanagan.bc.ca.

Documents Needed To Apply

Required Documents

Optional Documents

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