Summary
We are recruiting for a Subject Matter Expert (SME) to join our Process Systems & Software (PSS) Team, based in Calgary. The SME serves as a technical authority, providing deep product knowledge, guidance, and support across the organization. This role ensures successful implementation, demonstration, and strategic alignment of PSS solutions to meet customer and business objectives.
Role and Responsibilities
- Continuously develop expertise in new Process Systems & Software (PSS) products, features, and technologies to maintain up-to-date knowledge
- Design and deliver PSS product demos tailored to customer needs and business objectives
- Manage and maintain the Calgary PlantWeb demo room, ensuring systems and demos are operational and reflect current product capabilities
- Provide cross-office support for PSS product presentations and demonstrations, enabling consistent messaging and technical accuracy
- Foster strong relationships with Emerson product managers to align on product strategy and roadmap
- Assist with technical escalations, including troubleshooting product issues and submitting feature enhancement requests to the factory and product management teams
- Collaborate with Systems TSS and AS teams to develop robust DeltaV system architectures that meet customer requirements and comply with technical specifications
- Support the PSS proposal team by ensuring technical compliance for RFPs / RFQs and contributing to solution design, write-ups and participate in proposal reviews
- Cover select installed base accounts
Qualifications and Skills
Engineering Degree or Technical Diploma with equivalent experience5+ years of experience in process automation, control systems, or related technical rolesStrong understanding of Emerson PSS products and industry standardsExcellent communication and presentation skillsAbility to manage multiple priorities and work collaboratively across teamsDemonstrated ability to drive customer loyalty and business through development of Trusted Advisor status with key customersEntrepreneurial mindset and work ethic; highly motivated to drive results and innovateDemonstrated effectiveness of internal and external communication at various levels of respective organizationsAbility and willingness to travel to customer sites throughout the Spartan territoryValid Class 5 Driver’s licenseSpartan recognizes that there are many ways in which candidates develop knowledge, abilities, and competencies throughout their careers. We encourage applications from candidates with a variety of backgrounds and we do consider qualifications and competencies that are equivalent to those specifically mentioned above. Close Date : February 11, 2026 (11 : 59 pm MST)
IND123 Requisition ID : 1739