Public Services Assistant

Keyano College Library is on the lookout for a part-time Public Services Assistant in a term role to join their team! Reporting to the Director of Academic Experience, the Public Services Assistant supports all aspects of library services. This 18-month term position will end on or before June 30, 2027.

Note : this is not a remote or hybrid work opportunity, you will be required to work on campus and relocate to Fort McMurray, AB.

About Us

Keyano College is a comprehensive post-secondary educational institution located in Fort McMurray, nested in the Regional Municipality of Wood Buffalo on traditional Treaty 8 territory. We are a strategic community partner that meets both the training and talent upgrading needs of industry, as well as the personal enrichment and cultural needs of the Wood Buffalo community. We take pride in offering a safe work and study environment that embraces Equity, Diversity, Inclusion and Belonging. Our students and customers come from all walks of life and so do we. That is why we are committed to hiring great people from a variety of backgrounds because it makes our employee community stronger.

Duties & Responsibilities

• Creating bulletin boards and physical and digital displays to promote Library collections
• Regularly liaise with other College departments to disseminate Library information to the broader College community
• Support orientation and outreach activities, as required
• Support library programming to promote collection and increase item circulation, as required
• Provide respectful, knowledgeable, and friendly customer service to all library users
• Provide circulation and basic reference assistance to students, employees, and community patrons
• Assist students, employees, and community users with basic technology queries
• Perform library opening and closing procedures
• Adhere to relevant legislation, including Alberta’s privacy and access to information legislation, POPA / ATIA, and the Canadian Copyright Act
• Instruct and assist library users on how to use library catalogue, databases, and Springshare applications, including study room booking and librarian appointment booking
• Provide support for the Library’s shipping and receiving of all materials within WorldShare’s interlibrary loan system, as required
• Process Library acquisitions
• Provide collection and catalogue maintenance (e.g., weeding and inventory projects), as required
• Coordinate the Library’s Reserves collection
• Monitor online reference chat services, general library email account, and main library phone line
• Collaborate and participate in special projects, as required

Qualifications

Please note, if your education was received internationally, we will require you to provide an international education assessment (ECA) through IQAS, WES, or one of the other IRCC approved, nationally designated organizations upon hire.

Compensation and Benefits

Additional Information

We would like to thank all applicants in advance for submitting their resumes and considering Keyano College as their employer of choice. Please note, only those candidates chosen to continue through the selection process will be contacted.

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