Ref. No. : 114845
Position : Order Desk Coordinator
Location : Dorval (on-site)
Salary : Up to $30 per hour (37.5 hours)
Job Type : Contract with strong possibility of permanency
Our client, a renowned manufacturer based in Dorval, is seeking an Order Desk Coordinator to join their team!
Your Responsibilities :
- Receive and review customer purchase orders through EDI and email, and accurately enter orders.
- Promptly process invoices upon receiving the bill of lading and provide internal support for order issues.
- Liaise with Planning, Production, and Sales teams regarding order lead times and shipping dates.
- Create new customer accounts, process credit applications, and maintain product codes in the ERP system.
- Communicate effectively with customers via phone and electronic channels, addressing order or pricing discrepancies, and regularly update customer-specific price lists.
- Participate in team meetings and training, develop and maintain an order management workflow, foster continuous improvement, and provide backup support during high-volume periods.
Your qualifications :
- Proven experience in order entry or data entry roles.
- Bilingual with the ability to communicate effectively with customers outside the Quebec region.
Your skills :
- Exceptional attention to detail and accuracy.
- Proficient in computer use, with strong knowledge of ERP systems (an asset).
Please forward your resume in Word format to Cristina Bilbao at .
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CNESST permit number : AP-2000158
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