Business Development Representative

Location: 530 West Broadway, Vancouver BC, Canada Core hours: Monday to Friday from 8am – 4:30pm PST We value collaboration, both in-person and remotely.

This position is classified as Hybrid under our Hybrid Work Program Policy, where this position is required to be onsite 3-4 days per week.

Role Summary As the Business Development Representative, you provide potential Spa Partners with an amazing first impression of Eminence Organic Skin Care via phone and email.

You will support all Business Development Team Members with projects and administrative tasks related to business development, tradeshow follow-up and lead generation, to ultimately build pipelines and convert leads.

In this role, you will use your administrative experience, attention to detail, and Excel skills to execute any post-tradeshow data entry and follow-up while managing the ongoing communications and tracking of tradeshow leads.

You will report directly to the Business Development Team Lead.

Responsibilities Monitor and populate new account information and ownership changes by utilizing Eminence Maps software Assist in answering general and student inquiries about partnering with Eminence Research new business opportunities within territories and send qualified leads to respective Team Complete follow-up process for all leads generated from tradeshows, events, media platforms, and outlets Process orders for leads, including sending information packages and samples Assist with territory coverage when Business Development Specialists are absent Potentially attend tradeshows and work at the Eminence booth while also providing support to the Tradeshow and Events operations team Perform special projects as assigned that may include extensive research and report writing Re-engage leads by reviewing the Lead database for opportunities Collaborating with Business Development Specialists and Business Development Team Lead on creating targeted Lead lists Qualifications Customer service experience – minimum 2 years Office administration or equivalent experience – minimum 1 year Data entry experience – minimum 1 year High level of accuracy and attention to detail Exceptional communication, interpersonal, customer service, and organizational skills Effective computer and typing skills Proficiency with MS Office (Word, Excel, Outlook) and CRM Total Rewards Competitive salary, quarterly and annual bonuses based on individual and company goals 100% employer-paid premiums for extended health, health spending account, wellness program, green transportation incentive, various paid time-off options available from your first day, and product discounts Focus on professional development, 1:1 meetings with your leader, tuition assistance program and length of service rewards The Application Please submit a resume with a cover letter.

Applications are currently being reviewed.

Immediate submissions are still welcome. Our Company Eminence Organic Skin Care provides premium products and unparalleled service to leading salons, spas, beauty professionals, and retail customers.

For more than 10 years in a row, skin care professionals have voted Eminence Organic Skin Care as their Favorite Skin Care Line and their favorite company for Product Education.

As a Certified B Corporation®, we are looking for Team-members who seek to positively impact lives within our communities, give back through philanthropic endeavours, and make choices to exemplify sustainability and be stewards of the environment.

Eminence Organic Skin Care is proud to be an equal opportunity employer.

We are passionate about maintaining an inclusive workplace that encourages and values diversity.

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