Call Center Agent

Be the Friendly Voice for Businesses and Healthcare Providers at TigerTel! (Dartmouth, NS)

Do you thrive in a fast-paced environment where you can make a real difference?

TigerTel, a vibrant 24/7 answering service supporting commercial and medical clients, is seeking passionate Customer Service Agents to join our growing team in beautiful Dartmouth, Nova Scotia!

What You'll Do:

• Be the first point of contact for our valued clients, providing exceptional phone service.
• Take accurate messages, answer questions, and efficiently route calls to the appropriate parties.
• Utilize strong communication and data entry skills to ensure accurate information recording.
• Work collaboratively with a friendly and supportive team.

The Perks:

• Enjoy a predictable schedule! Work a 4-day week with a set schedule, including one weekend day per week.
• Work-life balance you deserve! After 30 days of in-office training, split your time between the office (2 days) and the comfort of your home (2 days) - we provide all equipment! (Fast internet & wired connection required)
• Competitive hourly rate of $18.50.
• Be part of a supportive team! We have a friendly and positive work environment.
• Benefits package that matters! Medical, dental, vision, paid time off, and RRSP with company matching.
• No sales pressure! This is a pure customer service role.

You're a Great Fit If You Have:

• Excellent communication and interpersonal skills.
• The ability to speak clearly and comprehend information accurately.
• Familiarity with medical terminology is a plus.
• Strong data entry skills and a meticulous eye for detail.
• A positive attitude and a willingness to learn.

Ready to Join the Team?

We are looking for passionate individuals who are eager to build a rewarding career at TigerTel. If you're a fast learner with a dedication to exceptional service, we encourage you to apply!

TigerTel is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.