Crisis Worker

Requisition ID: 402549

Position Number: 20090819

Posting End Date: May 15, 2026

City: Winnipeg

Employer: Shared Health

Site: Shared Health - AFM - MN Crisis Response Center

Department / Unit: Crisis Response Centre - 1

Job Stream: Clinical

Union: CUPE

Anticipated Start Date: ASAP

FTE: 0.70

Anticipated Shift: Days;Weekends

Work Arrangement: In Person

Daily Hours Worked: 8.00

Annual Base Hours: 2080

alary: $24.207, $24.946, $25.785, $26.655, $27.538, $28.405

Shared Health leads the planning and coordinates the integration of patient-centered clinical and preventive health services across Manitoba. The organization also delivers some province-wide health services and supports centralized administrative and business functions for Manitoba health organizations.

Position Overview

“Our Vision is Healthy People, Vibrant Communities, Care for All”. To bring this vision to reality the WRHA Adult Mental Health Program provides an integrated and comprehensive range of mental health services and supports primarily for adult residents of Winnipeg across the healthcare continuum that support and promote recovery. Through collaboration and partnership across various health, social service and community sectors the program strives to promote mental health and well-being for all, to reduce inequities and the impact of mental health problems and to work towards sustainability of mentally healthy individuals and communities.

Under the general direction of the CRC/CSU Clinical Team Leaders and Managers, and in collaboration with the CRC/CSU Clinical Team, the incumbent is responsible for providing supportive services to individuals in mental health or psychosocial crisis:

• Maintenance of key working relationships.
• Client/family support and monitoring.
• Documentation.
• Maintenance of premises.
• Other duties as assigned.

Experience

• An equivalent combination of education and experience as recognized by Crisis Response Services may be considered.

Education (Degree/Diploma/Certificate)

• Complete High School education, Manitoba Standards.
• Completion of a recognized Community College Diploma program in Social Services, or a related health discipline preferred.
• Mental Health First Aide and ASIST certificates or willingness to obtain.
• Safe Food Handling Certificate or willingness to obtain.

The Crisis Response Centre has a mandate to provide service in French; preference will be given to bilingual (French/English) candidates.

Certification/Licensure/Registration

• Must have a valid Manitoba class V driver’s license.

Qualifications and Skills

• Computer skills including Internet and Microsoft Programs (Word, Outlook, EMR).
• Ability to work under pressure, manage multiple demands and prioritize duties.
• Ability to work independently and as part of a team.
• Ability to receive and give direction.
• Ability to coordinate and collaborate with resources.
• Effective problem-solving skills.
• Crisis Intervention and time management skills.
• Strong verbal and written communication skills.
• Demonstrated interpersonal skills through clear communication and positive behavior within the Respectful Workplace Policy.
• Adherence to all Workplace Safety and Health regulations and Safe Work practices.
• Ability to prioritize tasks; excellent organizational skills.
• Ability to respect and promote confidentiality.
• Ability to respect and promote a culturally diverse population.
• May be required to perform other duties and functions related to the job description not exceeding stated skills and capabilities.

Physical Requirements

• Days, evenings, nights and weekend shifts.
• Unexpected deadlines.
• Some interruptions from internal and external sources.
• Wide range of client-related and environmental responsibility (stocking, light lifting, transport tasks).

We have a unique ability to work together to make health care better. If you want to make a difference and contribute to supporting the health of your family, friends and neighbours, please apply today.

Interested candidates should select the "Apply" icon below to upload their cover letter, resume and copy of licenses/certification.

This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the start of employment.

Please note that an employee is not permitted to hold two or more positions in Shared Health that combine to equal more than 1.0 FTE.

Shared Health values and supports employment equity and workplace diversity and encourages all qualified individuals to apply. We thank all applicants but only those selected for an interview will be contacted.

We welcome applications from people with disabilities. Accommodations are available upon request during the assessment and selection process.

Manitoba healthcare employers, in partnership with the Indigenous community, are committed to increasing the representation of Indigenous People within all levels of our workforce. Indigenous applicants are encouraged to apply and to voluntarily self-identify as being of Indigenous descent in their cover letter/application.