Support: General monitoring platforms
-HPE SIM (monitor alerts, run reports, version upgrades, add servers)
-HPE OneView (version upgrades)
-HPE Insight Remote Support (monitor alerts, version upgrades, add HPE hardware)
-Solarwinds:
-investigate disk space issues
-add servers
-update Solarwinds version
Hardware:
-server hardware failures (drives, RAM, NIC, power supplies, etc)
-troubleshoot physical server issues with HPE
-HPE server SPP (firmware and drivers updates)
-decommission hardware
-setup rack mount servers, blades
Server Setup:
-setup all virtual servers (HyperV & ESX)
-maintain virtual server templates (HyperV & ESX)
-setup OVA appliance servers
-setup physical servers
-setup branch servers ML350, ML110 (2 Hyper-V VMs, data migration to file server)
-shipping hardware, UPS and branch servers (pack and bring server to shipper at building B)
-troubleshooting hardware issues ie UPS, PDU, ATS
-break and fix issues
-troubleshooting with vendors support
-coordinating with vendors to replace hardware
-Updating Server setup documentation and creating other setup documents
-updating and maintaining servers and decommission Excel sheets
-Updating AD server object descriptions and attributes
Data Center:
-installing/removing hardware in racks, ie servers, UPS, PDU, ATS
-cross connecting BIX connections
-running and removing FC cables
-labelling cables
-backup Tbox support
-DC daily walkthrough
-update rack spread sheet
-monitor alerts from rack PDU, ATS, UPS
-troubleshooting connection issues
UPS:
-setup/replace Eaton UPS
-troubleshoot UPS issues
-monitor UPS alerts
-UPS network card firmware update
-updating Eaton IPM with new UPS
Microsoft Windows Server, Hyper-V, Hardware Troubleshooting, Network Troubleshooting
Top 3 Skills Needed
1. * Install a windows server virtually and physically (atleast 2016)
2. * Install equipment in a data center or network closet
3. * Troubleshooting and experience with HP support
Other: Hyper V and ESX. A lot of the previous candidates didn’t have server experience. Dell and IBM works as well. Must have a vehicle
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Data Center Technician • Vaughan, Ontario, Canada
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