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Harry Rosen
Customer Service RepresentativeHarry Rosen • Vaughan
Customer Service Representative

Customer Service Representative

Harry Rosen • Vaughan
30+ days ago
Salary
CA$50,000.00 yearly
Job type
  • Full-time
  • Permanent
Job description

It's fun to work in a company where people truly BELIEVE in what they're doing!

Customer Service Representative

Full-Time Permanent

We are looking for a Customer Service Representative to join our Store team. In this role you’ll be responsible for:

  • Providing exceptional service to our Clients and our Associates at our Cash Desk

  • Performing daily cash handling functions including opening/closing registers and processing all sales transactions

  • Bagging and tissuing purchased product on behalf of customers

  • Answering store phones

  • Maintaining the Service desk

  • Updating and maintaining client information files including membership in our Club Harry Loyalty program

  • Assisting with Inter-store transfer processing and e-commerce requests and shipments

  • Assisting clients who have purchased on-line but are picking up products in-store

Successful candidates will require:

  • 2 years’ experience working in a client-facing role at the service desk, providing exceptional customer service is preferred.
  • A strong service orientation – a demonstrated desire to wow our customers!
  • Detail oriented
  • Demonstrated interest in technology and how to use tech innovations to support the retail Customer Service function
  • The ability to work effectively as part of a team
  • Strong multi-tasking skills and the ability to calmly and efficiently manage, acknowledge and assist a long line of customers waiting for service
  • Strong communication skills

What are the perks of the job?

  • Competitive pay program – there is no limit on your earnings at Harry Rosen and the more you sell, the more you will earn.
  • Opportunities to additionally earn monthly and annual Team bonuses
  • Best in industry discounts and special purchase opportunities
  • A comprehensive flexible benefits package
  • Pension and Group RRSP Programs that grow with you
  • A modern, digitally advanced workplace
  • A coach committed to supporting the achievement of your personal career goals
  • A culture that is rich and diverse fostered through an internal Diversity Equity and Inclusion Council
  • An employer that values internal growth and promotion and is committed to succession planning for your future

We thank you for your interest in this opportunity.

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Customer Service Representative • Vaughan

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