What is the Opportunity?
Safer. Faster. Smarter. This is how Aecon Utilities is committed to delivering projects. Aecon Utilities is a leading North American utility infrastructure provider with a strong track record delivering safe, reliable and innovative solutions across electrical, telecommunications, pipeline distribution and renewable energy markets. With operations across North America, Aecon Utilities supports critical utility infrastructure that powers and keeps communities connected. Guided by our core value of Safety Always, we partner with clients to build the infrastructure that powers the future. Seeking customer focused, multi-service, self-motivated Technician for the area of Field Installation and Repair. As a leader in providing telecommunications services, we specialize in providing installation, maintenance and emergency repair support to telecommunications companies from across Canada. Aecon Technical Solutions Inc. (ATSI) employs highly trained technicians to deliver telecommunications and technology infrastructure installations across residential, retail, commercial, institutional, and hospitality environments. ATSI is well-positioned to support clients with reliable, high-quality installation and service solutions tailored to evolving telecom needs. ATSI, a key business unit within Aecon Utilities, delivers large-scale telecommunications infrastructure programs, providing end-to-end installation, maintenance, sales, and customer-focused service solutions. Through reliable, high-quality execution across diverse technologies and markets, ATSI plays a critical role in keeping people and businesses connected while supporting the evolution of essential infrastructure. What You'll Do Here:
- Install and repair support for phone, internet and TV transported over fiber networks.
- Troubleshooting and repair support for IPTV, Internet and Phone Service transported over fiber, copper.
- Deliver exceptional customer experiences and informed sales recommendations.
- Be safety conscious and able to adhere to a highly focused safety culture.
- Responsible for a geographical area to complete assigned work on a daily basis.
- Provision and maintain outside plant facilities, including buried and aerial fiber and copper networks.
- Work at heights in different spaces in accordance with provincial and federal guideline.
What You Bring to the Team:
- 1+ years of technical field experience.
- 1+ years of sales experience.
- Excellent written and verbal communication skills.
- Excellent customer service skills.
- Must be willing to work outdoors in changing weather conditions, all seasons.
- Maintain a valid provincial driver’s license and provide a driver’s abstract quarterly.
- Must be willing to travel and work in various locations.
- Ability to maintain secure parking for the company vehicle.
- Successfully complete a criminal background check.
- Comfortable working with computers.
- Self-motivated and highly organized to manage workloads with minimal direction.
- Highly adaptable to constantly changing technologies, methods, and procedures.
- Evening, weekend, and Holiday work is required.
This position is compensated based on completed SWT (standard work time) hours, with rates ranging from $36.72 to $44.88 per SWT hour completed. A training rate of $22.44 per hour applies during training. The applicable SWT rate is determined by the technician's quarterly performance tier. Actual earnings may vary based on productivity, work volume, and assignments completed. Individual pay is determined based on several factors, including work location, education, experience, unique skills and job conditions. Other considerations may include certifications, specialized training, and the complexity or scope of the role.