Talent.com
McDonald's
Guest Experience LeaderMcDonald's • Calgary, Alberta, Canada
Guest Experience Leader

Guest Experience Leader

McDonald's • Calgary, Alberta, Canada
30+ days ago
Job type
  • Full-time
Job description
We are more than just your local restaurant. We are a collection of hardworking small-business owners.
Did you know that from coast to coast, we serve delicious choices to more than 2.5 million people in over 1,400 locations every day, or that we have proudly helped more than 387,000 Canadian families with sick children through Ronald McDonald House Charities?

Our offer

Working with us means that you will have the opportunity to earn and learn, flexibility, and a safe and inclusive work environment. What this means in practice is:
Access to education and skills development opportunities that take you further
A total rewards package that includes discounts, incentives, and recognition perks
Flexible hours/shifts that suit your needs
A safe, respectful and inclusive workplace
Bring your authentic self to work - welcoming people of every age, background, and culture - just like the guests who visit our restaurants every day

The job

We are sure that you have an idea about what working with us is like, but just in case here are some of the highlights on what your job will entail:
Greeting guests, taking orders and processing payments
Preparing food and drinks
Managing delivery and mobile orders
Assembling orders and packaging take-out and delivery
Keeping all surfaces clean and sanitary to ensure the safety for our guests, fellow crew members, and yourself

Whether you are working in the kitchen, at the Drive-Thru, or at the front counter you are a part of a dynamic team that works together to deliver an exceptional guest experience.

Your vibe and experience

While previous experience working in food service or retail as a barista, server, sales associate, cashier, team member, or customer sales representative is always helpful and appreciated, what is most important is who you are.

You are trustworthy and have trust in others. You find joy in the details and believe good quality is what keeps guests coming back. You remain cool, calm and collected in a fast-paced environment. You understand there is no "I" in team and thrive in social situations. You're always willing to learn and grow. You get that service isn't a transaction, it's about connection. That a smile can make all the difference in someone's day. It's genuine, and it's who you are.

About us

In 1954, an enterprising salesman named Ray Kroc discovered a small burger restaurant in California, and wrote the first page of McDonald's history. In 1967, the first McDonald's Canada opened in Richmond, B.C. and we've been growing with our communities and serving quality food at great a value ever since. Today, McDonald's Canada is proud to be one of the world's leading foodservice retailers, offering job opportunities at corporate-owned restaurants or restaurants owned by independent franchisees.

McDonald's Canada and Owner/Operators are committed to a diverse and inclusive workplace for all. Our workplaces have a long-standing policy of providing fair, equitable, and accessible opportunities for all employees and prospective employees. Accommodations during the application process are available upon request.
Create a job alert for this search

Guest Experience Leader • Calgary, Alberta, Canada

Similar jobs

Key Lead Customer Experience Role

KnixCalgary, AB, CA
Part-time

Become a Key Lead at Knix, specializing in creating inclusive and confidence-building experiences for customers.Support your team and elevate sales performance in this engaging part-time position.Y... Show more

 • Promoted

Leadership Role in Client Experience Alberta

JobsMedia.ioCalgary, Alberta, Canada
Full-time

Take on a pivotal leadership role as a Client Experience Leader for a respected brokerage in Alberta.Shape service standards, mentor teams, and ensure operational excellence for both Commercial and... Show more

 • Promoted • New!

Guest Experience Lead — World-Class Hospitality & Growth

Power RecruitmentCalgary
Full-time

A dynamic hospitality recruitment agency is seeking a Food and Beverage Server to provide exceptional service and create memorable dining experiences in Calgary, Alberta.This role requires a passio... Show more

 • Promoted

Luxury Guest Experience Associate - Hospitality & Sales

Hedkandi Salons LtdCalgary
Full-time

A luxury hospitality group in Calgary is seeking polished individuals for their Guest Service Team.In this role, you will be the first and last impression for guests, delivering exceptional hospita... Show more

 • Promoted

Customer Experience Agent (Customer Service + Tour Coordinator)

Toonie ToursCalgary, AB, CA
Full-time

Toonie Tours operates tours across multiple cities and time zones.In peak season, we run a high volume of guest communication across phone, SMS, email, and webchat.This role is the front door of th... Show more

 • Promoted

Hospitality Experience Liaison

JOEY Restaurant GroupCalgary
Full-time

A leading restaurant group in Calgary is seeking a passionate Server Liaison to enhance team performance and guest satisfaction.The ideal candidate thrives in a fast-paced environment, brings an en... Show more

 • Promoted

Retail Keyholder: Customer Experience & Store Operations Lead

Club MonacoCalgary, AB, CA
Full-time

A retail company in Calgary is looking for a Keyholder to enhance customer service and operational effectiveness.The role includes overseeing store operations, supporting staff training, and ensuri... Show more

 • Promoted

Customer Experience Specialist

Isolocity QMSCalgary, Alberta, Canada
Full-time

We are a growing B2B SaaS company seeking a Customer Experience Specialist with experience in Quality Assurance processes, particularly within software-based systems.Isolocity provides quality mana... Show more

 • Promoted

Beauty Dept. Manager: Lead & Elevate Customer Experience - $20 - $77 An Hour

Loblaw Companies LimitedCalgary, Canada
Full-time

Manage a beauty department in a retail setting, focusing on customer experience, staff training, sales, and operational oversight.Requires retail management experience in beauty. Show more

 • Promoted

Experienced Store Manager Needed

Hunter Super Techs - TurnPointCalgary, Alberta, Canada
Full-time

Panda Express is looking for an Experienced Store Manager to elevate our guest experience and manage store operations effectively.Embrace this opportunity in a collaborative and resource-rich envir... Show more

 • Promoted

Hospitality Operations Lead – Bars, Events & Guest Experience - C$55,000 - C$62,000 A Year

Oliver & Bonacini HospitalityCalgary, Canada
Full-time

A prestigious hospitality group in Calgary is seeking an Assistant General Manager to oversee restaurant operations and ensure exceptional guest experiences.The role involves mentoring staff, manag... Show more

 • Promoted

Skin Care Coach: Guest Experience & Growth Partner

skoahCalgary, AB, CA
Full-time

Skin Care Coaches (Retail Associates) for our Kensington location in Calgary.No prior skin care experience is required as we provide a comprehensive training program.In this role, you'll engage wit... Show more

 • Promoted

Guest Experience Lead — Movement Health Clinic

MyoCalgary
Full-time

A modern physical therapy provider in Calgary is seeking passionate Front Desk Associates to create welcoming experiences for clients.The role involves managing schedules, ensuring positive client ... Show more

 • Promoted

Customer Operations Leader- Store Experience

IndigoCalgary, Alberta, Canada
Full-time

The Customer Operations Leader – Store Experience is responsible for leading the execution of work that contributes to the customer experience and omni sales results.They provide coaching and feedb... Show more

 • Promoted

Store Leader

Activate GamesCalgary
Full-time +1

Activate is redefining how the world plays across Canada, US, and beyond into the global market.We’re a technology company that fuses a game, a workout, and a party into one unforgettable experienc... Show more

 • Promoted

Accommodation Services Lead - Guest Experience & Ops - C$34.6 - C$56.4 An Hour

GreenTech Resources Worldwide CanadaCalgary, Canada
Full-time

Manage guest relations and operational standards within accommodation services. Show more

 • Promoted

GARAGE - Team Leader PT - Southcentre Mall

Groupe DynamiteCalgary, Alberta, Canada
Full-time

We’re not just a fashion brand – we’re a movement.Our core strengths are rooted in our team, our innovation and our customers.We are proud to hire and retain aspirational leaders who are driven to ... Show more

 • Promoted

Director of Retail Experience & Performance

Western Canada Lottery Corporation (WCLC)Calgary, Alberta, Canada
Full-time

We’re seeking a visionary Director of Retail Experience & Performance to lead the strategy, development, and evolution of Western Canada Lottery Corporation's (WCLC) lottery retail ecosystem.In thi... Show more

 • Promoted

Store Leader

ActivateCalgary, AB, CA
Permanent

Activate is redefining how the world plays across Canada, US, and beyond into the global market.We’re a technology company that fuses a game, a workout, and a party into one unforgettable experienc... Show more

 • Promoted

F&B Supervisor – Lead Luxury Service In Lake Louise - C$21 An Hour

The Fairmont Jasper Park LodgeCalgary, Canada
Full-time

Oversee dining operations, lead front-of-house staff, and ensure exceptional service in a luxury hotel. Show more