Software Development Manager, Amazon Prime

Are you ready to work on one of Amazon.com's most impactful programs? Are you passionate about delivering technology that impacts millions of people every day? If so, the Amazon Prime Team wants to hear from you.

The Prime team is seeking a Software Development Manager who takes great pride in both the technical and business contribution of their work. You will be given the chance to have a significant impact on our systems, our business and most importantly, our customers. As a member of the Prime team, you will have the opportunity to work with several teams across Amazon, working through interesting business cases coupled with solving for technical challenges, all at massive scale with hundreds of thousands of transactions per second. You will get to work on moden technologies both in established systems as well as in a relatively greenfield space and get to define the product architecture and vision, especially around how to build new and extensible product experiences at scale for Prime members worldwide. You will get to experiment with various models and integrations and make a data focused decision on what works best for our customers. You will also get to work on integrating with LLMs in such scenarios and will lead the effort to get to a no-human-touch model for customer optimized experiences. You will design flexible, responsive architectures that allow self-service simplicity for our partner teams.

YOU AT PRIME:
In Prime, you will have the opportunity to work with several teams across Amazon, working through interesting business cases coupled with solving for technical challenges, all at massive scale with hundreds of thousands of transactions per second. You will get to work on modern technologies both in established systems as well as in a relatively greenfield space and get to define the product architecture and vision, especially around how to build new and extensible product experiences at scale for Prime members worldwide. You will get to experiment with various models and integrations and make a data focused decision on what works best for our customers. You will also get to work on integrating machine learning in these scenarios and will lead the effort to get to a no-human-touch model for customer optimized messaging. You will enhance message-targeting efficiency through implementation of multivariate testing, semantic analysis, data mining, and machine learning. You will design flexible, responsive architectures that allow self-service simplicity for our partner teams.

Key responsibilities include:
• Build and maintain the systems responsible for world-wide Prime membership that power services across Amazon.
• Be the interface between the product owners and the development team, thoroughly understanding the product, helping define user stories, and driving the evaluation of appropriate technical solutions to meet the business requirements.
• Lead the technical team of engineers to deliver on your goals.
• Own engagement with the partners, work to decompose requirements into technical execution plans with multiple development teams, track progress towards goals, and report status to product, business development, and technical leadership.
• Help make the right feature trade-offs to ship software without compromising customer experience and business relevance
• Engage with many other teams in the company, evangelizing the team and your project, building relationships and helping identify existing components and technologies that can be leveraged to deliver on our goals
• Represent the technical team to senior leadership across the company

BASIC QUALIFICATIONS

- 3+ years of engineering team management experience
- 7+ years of working directly within engineering teams experience
- 3+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience
- 8+ years of leading the definition and development of multi tier web services experience
- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations
- Experience partnering with product and program management teams

PREFERRED QUALIFICATIONS

- Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy
- Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers.