Customer Service Representative
- Coordinate and transmit information between customer requests and the regular operational process
- Ensure the role of intermediary between operations, customers and carriers
- Coordinate and communicate the receipt and dispatch of merchandise
- Rigorously perform and maintain data and information in the WMS system
- Manage, plan and follow up on customer returns and inbound and outbound transfers
- Administer daily tasks and all other projects to assist the operations team
REQUIRED PROFILE
- Sense of priorities and agility to accomplish tasks in a dynamic environment
- Excellent sense of work organization
- Strong ability to work with computer systems
- Initiative and ability to work in a team and under pressure
- Have interpersonal skills and be an excellent communicator
Qualifications and skills
WORKING ENVIRONMENT
- Ambient temperature even in a heatwave
- Continuous work (without unemployment)
- Nice working atmosphere
- Completely renovated bistro (Break room)
- Beautiful and large outdoor terrace
- Varied tasks
- Very clean working environment
OUR ADVANTAGES
- Group insurance (including dental according to your needs and access to the EAP)
- Sick leave and mobile
- Fixed and regular work schedule
- Payment for PPE (Personal Protective Equipment)
- Group RRSP
- Referral bonus
INFORMATIONS
For more information please contact Marie-Claude Vachon at 819-342-1066 or at [email protected]
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