Workforce Development Coordinator

Position Summary

Reporting to the Workforce Development Lead, the Workforce Development Coordinator is responsible for coordinating the execution of all courses (virtual & in-person) for ECA members & stakeholders. Also included in the role is the execution of all career pathways initiatives (including Tools for Schools, Teachers Convention, Skills, and related programs), as well as the support of all workforce development initiatives, including job fairs and other events.

Duties and Responsibilities

Education :

• Oversee the planning and documentation of each course.  Post all course opportunities on the ECA website through GrowthZone.
• Manage the execution of various courses offered by the ECA, including setting up classroom rentals / online registration through Zoom, overseeing catering and lunch accommodations (when needed), and supporting instructors throughout the course.
• Answer calls and emails with member / non-member inquiries regarding course offerings.
• Communicate in a timely manner with instructors and students on registration and scheduling.
• Execute strong relationship building skills through efficient follow-up and feedback review of each course with attendees and instructors.
• Ensure each classroom is prepared with proper equipment for occasional in-person courses (technology, flipcharts, boards etc.).
• Create and distribute applicable course completion certificates to students / attendees through Growth Zone certificate tracking system.
• Work alongside Marketing team to promote course offerings, including a quarterly education newsletter.
• Assist members and non-members with earning gold seal credits and confirming readiness.
• Coordinate room rentals within the ECA building.
• Monitor other LCA's for course offerings and engages with peer coordinators on new offerings.
• Conduct yearly evaluations of course offerings and pricing structure.

Career Pathways :

Support all workforce development initiatives, including :

Direct Reports

The Workforce Development Coordinator is a motivated member of the ECA. The position has no direct reports.

Tools & Systems

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers and uses software including the Microsoft Office Suite (specifically Excel), MailChimp, Zoom Meetings, and the organization’s internal CRM software (GrowthZone).

Qualifications