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Venue Manager
Venue ManagerArchie's Entertainment • Courtenay, Comox Valley Regional District, CA
Venue Manager

Venue Manager

Archie's Entertainment • Courtenay, Comox Valley Regional District, CA
5 days ago
Job type
  • Full-time
Job description

2 days ago Be among the first 25 applicants

Archie’s Entertainment is a family-focused, high-energy venue built around fun, connection, and unforgettable experiences. We serve families, youth, and community groups across the Comox Valley in a safe, inclusive, and welcoming environment.

As Venue Manager, you will lead our operations team and be the driving force behind excellent guest experiences, staff engagement, and operational success.

About the Role

The Venue Manager is responsible for overseeing daily operations, staff leadership, and guest satisfaction. You’ll work directly with ownership to ensure the venue runs smoothly, safely, and efficiently while maintaining high standards for cleanliness, safety, and fun.

This is a hands‑on leadership role. You’ll be supporting shifts, coaching team members, and directly interacting with guests, all while shaping the culture of the workplace.

Key Responsibilities

  • Lead, coach, and support team leads and floor staff
  • Hire, train, and develop team members
  • Conduct regular check‑ins, performance feedback, and mentorship
  • Oversee daily scheduling and staffing levels
  • Ensure compliance with BC Employment Standards and safety regulations
  • Maintain facility cleanliness, safety, and operational readiness
  • Handle guest concerns with professionalism and empathy
  • Ensure birthday parties, group events, and attractions run smoothly
  • Maintain a fun, safe, and inclusive environment for all guests
  • Manage cash handling, reporting, and shift accountability
  • Assist leadership with budgeting and operational planning

What Do You Bring to the Team?

  • 3–5+ years of experience in hospitality, food & beverage, retail, family entertainment or attractions
  • Proven leadership experience, preferably in fast‑paced, customer‑facing environments
  • Strong organizational, problem‑solving, and communication skills
  • Calm under pressure and confident in decision‑making
  • Why Work at Archie’s?

  • Competitive pay
  • 4 Paid Mental Health days per year after 3‑months to use at your discretion
  • Learning & Support Allowance : $1,000 after 3 months
  • Mental health support & free confidential counselling
  • Dental, vision, and prescription coverage for eligible employees
  • Transit pass support for students or staff without a vehicle
  • Team‑building events, social parties, and celebrations
  • Fully stocked staff room with snacks and drinks
  • Family and Friends discount at Archie’s
  • Employment Type : Full-time

    Compensation :

    $60,000–$78,000 per year (based on experience)

    Think you’ll be a good fit? Send your application to chevy@archiescomox.com with the job title in the subject line.

    ______________________________________________________________________________________________________________________

    Archie’s is committed to an accessible and inclusive hiring process. If you require an accommodation, you are encouraged to let us know. All requests are handled with care, respect, and confidentiality.

    All candidates must successfully complete a Criminal Record Check and Vulnerable Sector Check in accordance with BC provincial requirements before starting work.

    This includes :

  • A Criminal Record Check
  • A Vulnerable Sector Screening (required when working with children and youth)
  • These checks are required for all roles, including management, administration, and floor staff. Archie’s is committed to fair and inclusive hiring practices. Having a record does not automatically disqualify someone from employment. Each result is reviewed individually.

    Archie’s is proud to be an equal opportunity employer. We are committed to building a team that reflects the diversity of our community.

    We do not discriminate based on :

  • Race, colour, or ancestry
  • Place of origin
  • Gender identity or gender expression
  • Sexual orientation
  • Age
  • Religion or belief
  • Disability (visible or invisible)
  • Family or marital status
  • Or any other protected ground under BC Human Rights law
  • We believe everyone deserves to feel safe, respected, and valued at work. Diversity makes us stronger, more creative, and better able to serve our guests.

    Seniority level

    Mid‑Senior level

    Employment type

    Full-time

    Job function

    Management and Manufacturing

    Entertainment Providers

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    Manager • Courtenay, Comox Valley Regional District, CA

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