Content Editor

Job Description

Content Editor

Location : Toronto, ON - Hybrid (1 day a week Wednesday, 3rd Friday of every month)

Contract Length : 6 months with Possibility of extension.

We at Raise are hiring a Content Editor for one of our top clients. After establishing themselves as an industry leader, they’re now expanding their team to meet rising demand.

We’re hiring right now; if you’re interested, apply below for your chance to join a great place to work.

Responsibilities : Research :

Research :

Support projects in their initial phase, conducting content strategy tasks and UX research as needed; this includes competitive research, content inventories, drafting usability questions and wire frame copy, and more.

Content creation :

• Manage all facets of the editorial process throughout a project's lifecycle, which includes supporting French translation.
• Write, edit and proofread original (and supplied) copy, ensuring it’s accurate, on brand and meets business objectives.
• Ensure content meets banking style / brand, voice / tone and quality standards; copy must be clear, concise, conversational, follows accessibility requirements and the principles of plain language, is searchable and works for all channels and viewports.
• Conduct content walkthroughs with project teams and external stakeholders, such as business and marketing teams, regulatory groups and Legal.
• Proactively move pages through the editorial workflow, addressing questions and feedback, collecting signoffs, authoring in our CMS and more;

follow version controls for content within copy decks.

• Contribute to style guide reviews / updates, and proactively work to maintain style / brand, voice / tone and quality standards amongst greater content team (senior content designer)
• Demonstrate initiative and expertise to proactively drive site-wide enhancements outside of regular project work (senior content designer).

Subject matter expert and training :

• Remain current on emerging web technologies, accessibility standards, mobile applications and SEO.
• Build and maintain core knowledge of bank’s digital platforms and channels.
• Help onboard and train others on Editorial workflow, content creation and CMS authoring guidelines.
• Review copy decks to ensure we maintain a consistent voice and tone throughout our properties (senior content designer).

Relationships and audience :

• Foster collaborative relationships with stakeholders, always advocating for good content.
• Collaborate with others to deliver sound content that meet business objectives and user needs.
• Understand business strategies and audiences to ensure content alignment; determine the messaging needed to support initiatives.
• Work with UX and visual design teams to develop innovative content and deliver a best-in-class client experience.

Must haves :

• 3+ years of previous experience - content editor / content design / UX writing / digital marketing / editorial environment.
• Excellent working knowledge of CP Style.
• Experience writing marketing type content, writing for web and / or digital properties.

Nice to haves :

• Previous banking experience.
• Experience with AEM or similar CMS.
• Familiarity with enterprise project methodologies and publishing / workflow tools.
• Previous experience working with cross-disciplinary teams of UX and Creative Designers, Content Strategists, Product Design Leads and more.
• Familiarity with the principles of content strategy and inclusive writing.
• Familiarity with WCAG 2.0 Accessibility Standards and plain language principles.
• Working knowledge of SEO and user experience.
• Jira / Confluence.

Education and Certifications :

• Degree in English, Marketing, Journalism or Technical Writing with strong language skills (or equivalent work experience).
1 day ago