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Analyst - Quality Assurance and Analyst - PMF
Analyst - Quality Assurance and Analyst - PMFGovernment of Alberta • Edmonton, Division No. 11, CA
Analyst - Quality Assurance and Analyst - PMF

Analyst - Quality Assurance and Analyst - PMF

Government of Alberta • Edmonton, Division No. 11, CA
2 days ago
Job type
  • Full-time
  • Part-time
  • Permanent
Job description

Analyst - Quality Assurance and Analyst - PMF

Job Information

Job Title : Analyst - Quality Assurance and Analyst - PMF

Job Requisition ID : 79444

Ministry : Assisted Living and Social Services

Location : Edmonton

Full or Part-Time : Full-Time

Hours of Work : 36.25 hours per week

Permanent / Temporary : Permanent

Scope : Open Competition

Closing Date : February 23, 2026

Classification : Program Services 3 and Program Services 2

Salary : Program Services 3 : $2,849.89 to $3,738.14 bi-weekly ($74,382 - $97,565 / year)

Program Services 2 : $2,487.97 to $3,263.63 bi-weekly ($64,936 - $85,180 / year)

Assisted Living and Social Services (ALSS) provides supports for seniors, families, and communities, and helps Albertans access disability services, continuing care, financial supports, affordable housing, services for the homeless, and other social-based programs. The Ministry supports Albertans through a person-centered, integrated service delivery model that recognizes the unique circumstances, experiences and strengths of individuals and families. For more information on the ALSS Ministry, please visit : https : / / www.alberta.ca / assisted-living-and-social-services.

The Corporate Accountability and Planning (CAP) branch and the Quality Assurance and Accountability (QAA) unit within the Ministry of ALSS guide strategic efforts to assess and improve performance while ensuring public accountability for ALSS, with the QAA unit focusing on Quality Assurance (QA) and Strategic Evaluation (SE) through a comprehensive Performance Management Framework (PMF).

The QA team serves as a provider of a common frame of reference for quality assurance across the Ministry and works to create a QA culture that is part of the way the Ministry does business. The QA team ensures that quality-focused initiatives and quality assurance strategies across the entire ministry and in every program are coordinated, aligned, adequately supported, and consistently managed. Moreover, the QA team sees to it that quality assurance initiatives and activities within the department align with all activities led by the CAP branch.

Role Responsibilities

The QAA Unit is seeking highly skilled professionals to join as Analyst – Quality Assurance (PS3), Analyst – Quality Assurance (PS2), and Analyst – PMF (PS3). The positions provide exciting opportunities to contribute to strategic initiatives, enhance performance management practices, and foster continuous improvement across ALSS programs and services.

Analyst – Quality Assurance (PS3) – Key Responsibilities

  • Collect, analyze, and validate data to refine and evaluate program outcomes, measures, and indicators.
  • Support the development and implementation of the ALSS Performance Management Framework (PMF) and other performance initiatives.
  • Conduct research and provide insights to improve organizational performance and accountability.
  • Collaborate with the Manager, QA, and other stakeholders to design and implement systematic approaches to monitoring and improving programs and services.
  • Contribute to the alignment of quality assurance strategies across the Ministry and support capacity‑building efforts.

Analyst – Quality Assurance (PS2) – Key Responsibilities

  • Support the development and implementation of performance management and accountability initiatives within the Ministry.
  • Perform research and analysis to develop evidence‑based recommendations for improving organizational effectiveness.
  • Collaborate with stakeholders to identify connectivity between issues and ensure alignment with ALSS priorities and programs.
  • Contribute to the operationalization and maintenance of quality assurance frameworks and practices.
  • Assist in monitoring and evaluating programs and services to ensure high‑quality delivery and alignment with strategic goals.
  • Analyst – PMF (PS3) – Key Responsibilities

  • Develop, implement, and maintain performance management and accountability frameworks for ALSS programs and services.
  • Conduct performance management and accountability‑focused analyses through research and partner engagement.
  • Design and implement measures, indicators, and quality assurance tools (e.g., surveys, service standards) to align with ALSS priorities, policies, and programs.
  • Monitor and evaluate performance frameworks to ensure they meet organizational goals and support excellence.
  • Collaborate with internal and external stakeholders to design systematic approaches to organizational improvement.
  • Analyst – Quality Assurance (PS3) – Minimum Requirements

  • University graduation in a related field (e.g., Economics, Social Sciences, Business Administration, Public Administration) plus 2 years progressively responsible related experience.
  • Demonstrated knowledge of quality assurance and quality outcomes measurement theories, techniques and practices.
  • Experience in evaluation, continuous improvement, change management, and knowledge management theories, techniques, and practices.
  • Experience in social research methodologies, including quantitative and qualitative data collection and analysis techniques.
  • Analyst – Quality Assurance (PS2) – Minimum Requirements

  • University graduation in a related field (e.g., Social Sciences, Humanities, Business Administration, Public Administration).
  • Knowledge of Ministry and Division structures, Government of Alberta processes, and cross‑Ministry initiatives.
  • Demonstrated knowledge of research, quality assurance, performance measurement, evaluation, continuous improvement, knowledge management, and change management processes.
  • Familiarity with academic and research institutions, with the ability to engage and collaborate effectively with them.
  • Knowledge of contract and project management methods and techniques.
  • University graduation in a related field (e.g., Social Sciences, Economics, Statistics, Mathematics, Business Administration, Public Administration) plus 2 years progressively responsible related experience.
  • Monitoring and evaluation and / or research experience.
  • Demonstrated knowledge of performance and accountability management theories, systems, and practices.
  • Experience in social research design and methodologies, including quantitative and qualitative data collection, analysis techniques, and data sciences.
  • Demonstrated knowledge of project theories, principles, and practices.
  • Equivalency

  • 1 year of education for 1 year of experience; or
  • 1 year of experience for 1 year of education.
  • Hours of work : 36.25 hours per week, Monday – Friday.

    Final candidates will be required to undergo security screening.

    Any costs associated with obtaining the required documents / checks as noted or interview travel expenses, will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents / checks from the province they currently reside in.

    How To Apply

    Applicants are advised to provide information that clearly and concisely demonstrates how their qualifications meet the advertised requirements, including education, experience, and relevant examples of required competencies.

    Candidates are required to apply for a job online. Please visit https : / / www.alberta.ca / job-application-resources#before for more information. Please visit Recruitment Principles for more information.

    In your resume, please include dates (including months and years) associated with all education and work experience. For example, January 2006 - June 2009 (part‑time). This example is provided for illustrative purposes only. Applicants are encouraged to present their information clearly and thoroughly, using a format that best conveys their experience.

    It is recommended applicants who have completed post‑secondary studies from outside of Canada obtain an evaluation of their credentials from the International Qualifications Assessment Service (IQAS) ( https : / / www.alberta.ca / international-qualifications‑assessment.aspx ) or from a recognized Canadian Credential Evaluator; please visit the Alliance of Credential Evaluation Services of Canada for more information ( https : / / canalliance.org / en / default.html ).

    It is recommended that applicants include the assessment certificate from IQAS or any other educational assessment service as part of their application.

    Closing Statement

    This competition may be used to fill future vacancies, across the Government of Alberta, at the same or lower classification level.

    We thank all applicants for their interest. All applications will be reviewed to determine which candidates' qualifications most closely match the advertised requirements. Only individuals selected for interviews will be contacted.

    If you require any further information on this job posting or require an accommodation during the recruitment process, please contact Nadine Uwimana at Nadine.Uwimana@gov.ab.ca .

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    Analyst Quality Assurance and Analyst PMF • Edmonton, Division No. 11, CA

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