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Mail Clerk
Mail ClerkRecrute Action • Waterloo, ON, ca
No longer accepting applications
Mail Clerk

Mail Clerk

Recrute Action • Waterloo, ON, ca
3 days ago
Job type
  • Full-time
  • Temporary
  • Quick Apply
Job description

Job Description

Mail Clerk

Support high-volume mail operations in the insurance industry through timely sorting, address investigation, and client communications. This full-time on-site role offers exposure to multiple business units, a structured weekday schedule, and the opportunity to develop your administrative and customer service skills.

What is in it for you :

  • Hourly salary of $17.60.
  • 6-month contract.
  • Full-time position : 37.50 hours per week.
  • Weekday schedule from 8 : 00 am to 4 : 30 pm.
  • On-site work in a dynamic environment.

Responsibilities :

  • Receive, sort, and deliver incoming mail and courier packages promptly.
  • Process outgoing mail and courier accurately for both customers and advisors.
  • Handle and distribute cheques, contracts, and statements.
  • Use internal and web-based systems to gather client information and mailing instructions.
  • Maintain shared email inboxes and respond to inquiries, scanning and printing requests.
  • Investigate and update customer addresses to reduce return mail.
  • Resolve inquiries efficiently and support internal partners with a high level of service.
  • Participate in ad hoc projects as needed.
  • Provide strong customer service and support to internal teams.

    • What you will need to succeed :

  • High school diploma.
  • 5+ years of experience in customer service or data entry roles.
  • Ability to meet physical job requirements, including lifting up to 50 lbs.
  • Strong attention to detail to avoid privacy incidents.
  • Positive team player focused on customer experience.
  • Comfortable with varying work volumes.
  • Proficient with Microsoft Outlook, Teams, Word, and Excel.
  • Skilled in multitasking, organization, and prioritization in high-volume settings.
  • Strong analytical and problem-solving abilities.
  • Demonstrated adaptability to change.

    • Why Recruit Action?

    Recruit Action (agency permit : AP-2504511) provides recruitment services through quality support and a personalized approach. As part of the screening process, some applications may be reviewed using artificial intelligence tools. Only candidates who meet the hiring criteria will be contacted.

    # MFCJP00016239

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    Mail Clerk • Waterloo, ON, ca

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