WHATS THE JOB
Join Horizon North and be part of a team that delivers exceptional hospitality and operational excellence in some of Canadas most unique and challenging environments. This competitive project-based position is primarily located in Nunavut with flexibility to work from home and occasional travel to other projects. If you thrive in dynamic settings excel at building strong teams and have a passion for creating outstanding client experiences this role is for you.
The Operations Manager is a strategic builder and change agent responsible for leading multiple remote hospitality sites. This role designs and implements scalable systems drives performance improvement and ensures alignment with corporate regional and client standards. The OM leads cross-functional teams builds operational frameworks and fosters a culture of innovation and accountability. Success is measured through system effectiveness KPI achievement and the ability to lead projects that enhance service delivery workforce engagement and financial outcomes.
Ideal candidates will have a proven track record in hospitality or remote site management with strong leadership skills operational expertise and the ability to thrive in dynamic challenging environments.
This is a safety-sensitive position requiring drug and alcohol testing as a condition of employment.
Key Responsibilities :
Process Design & System Implementation
48 hours; positive client scorecard trends across sites
Performance Management & Continuous Improvement
HSEQ Leadership
Financial & Client Stewardship
Workforce Planning & Leadership Development
Qualifications :
WHO ARE WE LOOKING FOR
Experience : Minimum 5 years of progressive management experience in hospitality or remote camp operations including oversight of catering housekeeping janitorial and maintenance services.
Education : Post-secondary education in business hospitality facilities / operations management or related field. Trades or technical certifications are an asset.
Technical Skills : Advanced proficiency in Microsoft Office (especially Excel) and experience with hospitality or facility management software.
Financial & Operational Acumen : Proven ability to analyze budgets forecasts and schedules to optimize service delivery and control costs.
Remote Operations Expertise : Adaptable resourceful and experienced in the unique challenges of remote northern environments including occasional travel to multiple sites
Working Conditions :
Additional Information :
WHATS IN IT FOR YOU
Dexterra Group is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race color religion sex sexual orientation gender identity national origin age disability protected veterans status Indigenous status or any other legally protected factors. Disability-related accommodations during the hiring selection process are available upon request.
Remote Work : No
Employment Type : Full-time
Key Skills
Project Management Methodology,Project / Program Management,Construction Estimating,Construction Experience,PMBOK,Visio,Construction Management,Project Management,Project Management Software,Microsoft Project,Project Management Lifecycle,Contracts
Experience : years
Vacancy : 1
Project Manager • Edmonton, Alberta, Canada