Client Services & Benefits AdministratorJoin One of Canada's Top Insurance Brokerages
Location: Concord, Flexible / Hybrid Options AvailableJob Type: Full-TimeSalary: Commensurate with experience
Ready to build a career in a fast-paced, high-growth industry?We're one of Canada’s Top Insurance Brokerages—and we're growing fast. Our team is energetic, driven, and committed to providing exceptional service while having fun along the way. If you're a detail-oriented, highly motivated professional looking for the next step in your career, this is your opportunity to grow with us.
What You’ll Do:
Support the implementation and day-to-day administration of group benefits plans for new and existing clients
Deliver prompt, professional, and friendly customer service to clients and members
Respond to insurance inquiries with clarity, professionalism, and attention to detail
Perform general clerical duties including scanning, printing, mail distribution, and document management
Maintain accurate and up-to-date client files in the company CRM
Use quoting software, insurance carrier portals, Zoom, and DocuSign to support departmental needs
Stay informed on the ever-changing group benefits landscape through ongoing training and learning opportunities
What You Bring:
1+ years of experience in group benefits administration (preferred)
Exceptional communication and interpersonal skills
A high level of professionalism and commitment to outstanding client service
Strong organizational skills and the ability to manage time and priorities effectively
A proactive, entrepreneurial mindset with a desire to contribute to business growth
Eagerness to learn and grow within the group benefits insurance industry—training provided!
Post-secondary education (college or university degree preferred)
Excellent computer proficiency; experience with CRM systems and digital tools is a plus
LLQP (Life License Qualification Program) license in Ontario is preferred, but not required
What We Offer:
Supportive and inclusive team culture focused on continuous learning and development
Flexible work environment
Comprehensive benefits package including:
Medical, Dental, and Vision Care
Disability Insurance & Extended Health Care
RRSP Program
Employee Assistance Program
Company-provided snacks, coffee, and tea
Paid training and access to ongoing education, webinars, and career development resources
Competitive salary, commensurate with experience
Apply Today!If you’re ready to build a meaningful career in group benefits insurance with a top Canadian brokerage, we’d love to hear from you. While we appreciate all applicants, only those selected for an interview will be contacted.
Group Benefits Administrator • Concord, ON
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